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Hotel

Hilton Vacation Club Sedona Summit

4055 Navoti Dr, Sedona, AZ, 86336

3.4AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$339

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Condominium

  • Location

    4055 Navoti Dr 86336

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated outdoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet (fee), safes

  • Sports & Recreation

    hot tub, recreation programs, playground, exercise room

  • Guest Services

    complimentary laundry

  • Terms

    check-in 4 pm

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.2
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.8
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Some of the Southwest-style buildings offer incredible red rock views. Choose from a studio or one- two- or three-bedroom suites, all offering full kitchens and patios or balconies. The expansive, landscaped grounds feature multiple pools, hot tubs and a playground. Smoke free premises. 417 condominiums, some two and three bedrooms. 1-2 stories (no elevator), exterior corridors. Accessibility (Call).

AAA Verified Reviews (7)

3.4Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/25/2024
Room Poor
Staff Excellent
Public Spaces Good
Cleanliness Average
Location Good

The hotel is located just a short drive out of Sedona in a very quiet area. Nice grounds, pools, etc. Room had a nicely appointed studio style layout with queen bed, sofa sleeper, small full kitchen and dining table. The staff were extremely friendly and helpful. However, when we arrived there were three used pillows and a plastic comforter bag on our dining table; the television only showed a picture on about half of the screen; the two outlets in the bathroom did not work; the light/fan in the shower did not work; the mattress on the bed was so unsupportive that my wife and I spent all night rolling into each other at the low point in the middle - very uncomfortable. We only stayed two nights and weren't in the room a lot so we did not ask for anything to be fixed while we there with the exception of replacing a hair dryer that didn't work ( turned out not to be the hair dryer but the outlets in the bathroom that didn't work). We reported all of the problems when checking out (though we were not asked how our stay had been) and the clerk seemed to write everything down but was not overly concerned or apologetic. Over all, a pretty disappointing stay - would not recommend this property to anyone else.

1
AAA Response
10/25/2024

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us, and are sorry to hear about the equipment, bedding, and housekeeping issues during your stay. Regards, David at AAA Travel

Reviewed by Trusted Customer on 7/5/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Good

I had read reviews that were not amazing, but I was pleasantly surprised with this hotel. The staff was very helpful and very communicative. The room exceeded expectations, we booked a 2 room villa. The kitchen was decently sized, the rooms were clean. The bathrooms were huge and very nice. It even had a washer/dryer in the room despite the descriptions saying they were onsite. I would definitely stay at this location again.

1
AAA Response
7/8/2024

Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights with us. Regards, David at AAA Travel

Reviewed by Trusted Customer on 11/16/2023
Room Average
Staff Average
Public Spaces Good
Cleanliness Excellent
Location Good

Not a cheap hotel. I can't believe there wasn't a USB charging station in any of the rooms in the suite. The receceptionist could have been more accomodating in responding to questions.

Reviewed by Clinetta Weinrich on 10/24/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 9/25/2023
Room Good
Staff Average
Public Spaces Average
Cleanliness Good
Location Average

I wasn't impressed with the place. The rooms are very outdated, our first room had a broken door and a snake was in the room when we got there because of that. There were no amenities at all, with the exception of swimming pools (which were clean and nice).

1
AAA Response
10/17/2023

Hello, as a member service organization your feedback is valuable. Thank you for taking the time to leave your review.

Reviewed by Trusted Customer on 6/11/2023
Room Average
Staff Bad
Public Spaces Average
Cleanliness Average
Location Average

Unprofessional staff lacking knowledge of basic check-in procedures, especially Alicia, the Guest Services Manager. I booked through an outside agency. I had a simple reservation date change that was already confirmed by my outside agency and I went above and beyond to coordinate directly with the vacation club in advance of my arrival via phone calls etc. Alicia couldn't verify the change and gave me the wrong phone number so I tracked down the correct number through Hilton Honors and received a confirmation from Hilton in addition to my outside agency. I am so glad I went out of my way to confirm on my own because Alicia still said they had no record of my new reservation dates even though I had documentation that I had spoken to her in advance and the outside agency changed it. For some reason It still took 30 minutes for them to check us in and the desk clerk was so rude and unprofessional.

1
AAA Response
6/20/2023

Hello. As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. Your feedback will help other travelers as they make informed booking decisions.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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