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Hotel

Best Western Mountain Lodge at Banner Elk

1615 Tynecastle Hwy, Banner Elk, NC, 28604

3.5AAA Reviews

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    1615 Tynecastle Hwy 28604

  • Pool

    heated outdoor

  • Parking

    winter plug-ins

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.8
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.6
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.7
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Rooms feature attractive décor with comfortable bedding on your choice of a king or two queen beds. Many rooms have a task table with seating for two. Bathrooms have a split floorplan, with the granite vanity open to the guest room. Twelve pet rooms are available, and only dogs are permitted, with a max of two per room. A grassy dog-run area is located across the parking lot from the pet rooms. Smoke free premises. 100 units. 2 stories (no elevator), exterior corridors. Accessibility (Call).

AAA Verified Reviews (2)

3.5Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 9/19/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Good
1
AAA Response
10/3/2023

Thank you for your 5-star review!

Reviewed by Trusted Customer on 7/20/2022
Room Average
Staff Excellent
Public Spaces Excellent
Cleanliness Good
Location Good

This aging hotel is overdue for a structural renovation. The room opens to the outside and the door doesn’t seal completely. The shower / toilet room was dark even with the light on. I would consider this a budget hotel but the pricing is the same as much newer hotels. The outdoor amenities include a nice outdoor heated pool and lounging areas. I must say the staff was very friendly and helpful. While convenient to Sugar Mountain, Grandfather Mountain and Seven Devils, I would likely choose to stay in Boone next time I visit the area. There is more value for the price and it’s only 20 minutes away.

1
AAA Response
7/20/2022

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us. Ashley – Auto Club Group

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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