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Hotel

Hilton San Francisco Union Square

333 O'Farrell St, San Francisco, CA, 94102

3.3AAA Reviews
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HOTEL RATES STARTING FROM

$151

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    333 O'Farrell St 94102. Station: Powell Street

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Eco Certification

    The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources

  • Pool

    heated outdoor

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet (fee), safes. Some: microwaves

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    valet laundry, room service

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This high-rise hotel features a nice selection of well-appointed guest rooms. Bring a refillable bottle with you so you can fill them with free filtered water at various stations in the lobby. Smoke free premises. 1921 units. 19-44 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

3.3Reviews are provided by verified customers
POWERED BY
Reviewed by Anndeebee on 7/26/2023
Room Good
Staff Good
Public Spaces Average
Cleanliness Good
Location Average

The concierge, the bell staff and customer service were friendly and courteous. The location of the hotel did not feel safe outside. Hotel room rates should be more competitive (especially for loyalty members) with similar hotel chains in the same area. The cafe was a bit expensive for grab and go snacks. The hotel ambiance was very loud, possibly due to the bar being at the entrance (not ideal for families with young children).

Reviewed by SF Tourist on 7/19/2023
Room Average
Staff Poor
Public Spaces Good
Cleanliness Excellent
Location Good

Pros - Good walking distance to some local places in town, almost center of the peninsula gives you equal distance to both east and west attractions if you are driving or taking a rideshare. Great view from the windows. Comfy beds! Good TV choices. No complaints about other guests. Clean hotel. Cons - Window wasn't sealed properly, wind caused a intermittent whistle when the wind blew against the building and I had to fix it myself by propping it closed with a plastic knife and napkin. Some staff didn't explain the San Francisco $25/day hotel tax and credit system (did we have it, did we not?) which led to a lot of confusion and a discussion that went around in circles and frustrating experience. Daily parking charges are absurd at over $60/day for garage access - which I get is at most hotels but that is reallly up there for literally the last parking spot. Several people circled and ultimately left, I'm hoping they didn't pay for parking as well. Lady in the Herb n' Kitchen was reallly rude to the guests in line. Overall - The room (minus the window problem) was actually very decent. Only one good experience with the hotel staff and that was the guy who brought up my utensils for dinner (super nice!), but nearly all other were very rude. I'd rather stay at a hotel a little further away if I'm driving to save on the crazy surcharges, taxes, and parking charges if I'm driving myself. Despite all this I actually slept very well and the room was clean, shower worked wonderful. If it was my only option I'd stay again, but if I return I'm looking at other places FIRST.

Reviewed by Trusted Customer on 4/21/2023
Room Average
Staff Good
Public Spaces Good
Cleanliness Average
Location Good

The windows to look outside were very dirty, so I cannot see the beautiful city from my room. The desk had not been cleaned because you could see the ring from were a cup had been sitting there.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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