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Hotel

Crowne Plaza Albany - The Desmond Hotel

660 Albany Shaker Rd, Albany, NY, 12211

4.7AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    660 Albany Shaker Rd 12211

  • Pool

    heated indoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes. Some: microwaves

  • Sports & Recreation

    picnic facilities, exercise room

  • Guest Services

    valet laundry, airport transportation, area transportation-within 3 mi

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.6
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.2
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.8
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This unique property blends modern amenities and historical charm. Rooms are simple yet stylish with large TVs, soft linens, and some atrium views adding to the allure of being transported elsewhere. Well-suited for groups and leisure travelers and a central location to variety of area attractions, shopping, restaurants and entertainment. Park n' fly packages are available. Smoke free premises. 322 units. 3-4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

4.7Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/28/2023
Room Good
Staff Poor
Public Spaces Excellent
Cleanliness Good
Location Excellent

When we checked in at midnight we asked for a room close by. We were given a room totally at the end of the hall and we carried our bags down to it being tired from traveling from mississippi to albany ny. Also when we got in albany airport Desmond hotel was supposed to come pick us up but had given us a cardwith no correct phone number to answer at the hotel so we were forced to take a cab at our expense.

Reviewed by Christopher Goddard on 1/4/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Reviewed by Lynda House on 12/15/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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