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Hotel

Courtyard By Marriott Hershey - Chocolate Avenue

515 E Chocolate Ave, Hershey, PA, 17033

4.0AAA Reviews
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HOTEL RATES STARTING FROM

$127

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    515 E Chocolate Ave 17033

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry, boarding pass kiosk

  • Terms

    check-in 4 pm

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.5
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.2
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Near Hersheypark, this hotel offers spacious rooms designed in cool grays and crisp white. Enjoy breakfast around the outdoor firepit or use their electric charging station for your eco-friendly car. Smoke free premises. 120 units. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 9/18/2023
Room Good
Staff Good
Public Spaces Poor
Cleanliness Good
Location Good

There are multiple things that affected the rating. The hotel staff were very professional and courteous. The few minor issues we had were addressed immediately (extra towels, broken hair dryer). The hotel does need to do some kind of insect and outdoor maintenance. We went on the rear patio on our first night for about 10-15 minutes, which has a fire pit and plenty of chairs, tables and couches, but the cushions were dirty and smelled. My wife, my son, my nephew and I had approximately 50 bug bites within that 10-15 minutes and could not enjoy this area for the rest of our stay. The front sitting area had no cushions and at night you felt like you had to check yourself for spiders and bugs as there was an abundant amount of spiders and webs around each light fixture. I would return because of the staff, the location, the cleanliness of the room and hotel and avoid the outdoor areas. I cannot comment on the pool as we did not use it. There is a food station (not what I would call a restaurant) in the hotel called The Bistro. I would only rate the food 1 star because the selection is extremely limited, we were told the burgers they serve are frozen and can only be served well done. The burgers were beyond well done and the chicken was cold. The fries were soggy and to us it felt like they were cooked earlier and just reheated. The staff would also be rated at 1 star because they overcharged us and didn't know how to either credit the partial or complete amount and re-enter the correct order and were not as friendly or courteous as the hotel staff. I think the management and staff at The Bistro also require additional training in customer relations, how to properly operate the register/kiosk, how to properly handle food storage, food preparation and food service. I would definitely eat elsewhere or have something delivered.

Reviewed by Trusted Customer on 8/10/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

The roomm was immaculate with every convenience in place. The desk attendant was helpful, friendly and knowledgeable.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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