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Hotel

Best Western Providence Warwick Airport Inn

2138 Post Rd, Warwick, RI, 02886

4.0AAA Reviews

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Amenities

Wireless Internet AccessFitness CenterBusiness Center
  • Type

    Hotel

  • Location

    2138 Post Rd 02886

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry, airport transportation

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.5
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

One of the closest hotels to the airport, this budget hotel offers complimentary breakfast with a popular make-your-own pancake machine, eggs, daily-changing protein and yogurt parfaits. Gluten and lactose options are always available upon request. Comfortable beds, 37" HDTV's and Argan oil hair products are highlights of the rooms. Smoke free premises. 101 units. 3 stories, interior corridors.

AAA Verified Reviews (11)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by George Francisco on 10/17/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 5/27/2024
Room Poor
Staff Bad
Public Spaces Average
Cleanliness Poor
Location Average

We checked in, reviewed the room and returned to the lobby. I asked the owner for room air freshener.  My daughter was concerned about the smoking charge, as no one smoked. She asked about several social media reviews where guest had received bills for smoking charges after staying at the hotel. The owner became enraged.  I tried to calm him and I said to him his behavior was inappropriate and threatening. He acted as though he was going to be violent. He cursed saying "I don't give a Damn and Get the hell out of my hotel".  We asked for a $0.00 balance receipt. He printed a paper not $0.00 balance and threw it at us. This was recorded.  Two employees witnessed his explosive reaction. The hotel video MUST be reviewed. This placed my family in a precarious situation, as it was after 11PM. I was traveling with my daughters and grandchild. We parked next door at the Hampton to search for a hotel with available rooms. It took over an hour to find a location to stay. I am 75 years old, travel a lot, favor Best Western, through all my years of travel, I have never ever received this type of treatment. This owner needs to be removed, as his actions and behavior were not in the best interest of the Best Western Brand.

1
AAA Response
5/27/2024

Hello, As a member service organization, your feedback is valuable. We are disappointed to hear about your stay. Please know your insights will help other members as they make hotel decisions on AAA.com. I will reach out directly for more information. Best, Chuck

Reviewed by Trusted Customer on 1/30/2024
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Good
Location Excellent
Reviewed by Cathleen Sevigny on 11/7/2023
Room Average
Staff Excellent
Public Spaces Good
Cleanliness Average
Location Good
1
AAA Response
12/5/2023

Hi Cathleen, We are happy to see you had a pleasant stay. Regards, Chuck

Reviewed by Trusted Customer on 11/2/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good
1
AAA Response
11/28/2023

Hi, We are happy to see you had a pleasant stay. Regards, Chuck

Reviewed by Trusted Customer on 10/13/2023
Room Good
Staff Good
Public Spaces Average
Cleanliness Good
Location Good

It was close enough to the airport and near the freeway entrance.

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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