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Hotel

Best Western Plus Ticonderoga Inn & Suites

260 Burgoyne Rd, Ticonderoga, NY, 12883

3.0AAA Reviews

HOTEL RATES STARTING FROM

$131

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    260 Burgoyne Rd 12883

  • Pool

    heated indoor

  • Parking

    winter plug-ins

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet, safes. Some: microwaves, high-speed Internet

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    coin laundry

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.8
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Enjoy complimentary coffee at beverage station in front of the welcoming lobby fireplace. Guest room and bathroom highlights include soft bedding and a spacious granite vanity. Smoke free premises. 54 units. 2 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 9/2/2024
Room Average
Staff Average
Public Spaces Average
Cleanliness Average
Location Good

There were members of a construction crew that stayed at the hotel and parked their large diesel trucks beneath our bedroom window when there were many other places to park. They would start idling the trucks at 5:30 am. I told the front desk two different people and they said they had left but this continued every morning and was a sad spoiler for us.

Reviewed by Trusted Customer on 11/29/2023
Room Excellent
Staff Excellent
Cleanliness Excellent
Location Excellent

Room, staff, restaurant were very good. Wi-Fi was weak with limited bandwidth compared to other placed I've stayed.

1
AAA Response
12/5/2023

Hi, We are happy to see you had a pleasant stay. Regards, Chuck

Reviewed by Trusted Customer on 2/22/2023
Room Poor
Public Spaces Good
Cleanliness Excellent
Location Good

The beds were rock hard. So much so that I woke up several times both nights with pain down the side I slept on. When I shared that with the front desk staff as well as the terrible WiFi (all four of us had a very difficult time with reception the whole time in the room) they looked at me and actually chuckled. Like I was making it up to get money back!! Which I absolutely asked for seeing as one of the things I need to have a good nights stay is not having pain from laying on a bed (I’ve been in many hotels in my 40 years) and cleanliness. She tried telling me the mattresses were new. Did they forget to replace the lumpy pillows when they brought in these brand new mattresses?! She said it was funny because no one else had complained about either. Excuse me? Talk about rude! As I’m giving two valid reasons and she dismisses me?! Wow! Amazing customer service! She then tells me I’ll be getting a phone call today from the manager. Guess who never called of course… And I’ve never been in a hotel that requires the manager to let you into the pool area. I’m not even going to mention the ridiculousness of the experience with the on-site restaurant. I will say it was really clean and the hot tub wasn’t as hot as most I’ve been in. But the chlorine burned my face the second time I went in, and the pool was so absolutely frigid I couldn’t swim in it. All in all..I’d stay away..

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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