Skip to main content
Hotel

Sonesta Select Charlotte U

333 West W T Harris Boulevard, Charlotte, NC, 28262

2.0AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Swimming PoolPet Friendly

    AAA Verified Reviews (3)

    2.0Reviews are provided by verified customers
    POWERED BY
    Reviewed by Allen Chandler on 6/3/2023
    Room Average
    Staff Excellent
    Public Spaces Excellent
    Cleanliness Excellent
    Location Excellent

    Reserved a handicap room with walk-in shower for one (1) night. Hotel location, staff, front reception appearance were all excellent. The room was only average. To start with, the door closer was very strong. It was hard to open the door. Inside, there was only one (1) chair (a rolling computer desk chair - very hard to get out of). The beds were supposed to be queen-size. They seemed to be double/full size. The bathroom was large and if we had a wheelchair, it would have been fine. The sink/vanity was small. We did not use the shower. The room was was very clean - no problem there. There were three (3) of us sharing the room - myself (age 73), my wife (age 73), and my mother-in-law (age 98). The room felt small and cramped. I have used many handicap rooms and would have to say that this room was only average.

    1
    AAA Response
    6/5/2023

    Hello, feedback like yours is valued by other travelers. We appreciate you taking the time to share insights with us.

    Reviewed by Lawrence Barry on 1/6/2023
    Room Poor
    Staff Average
    Public Spaces Average
    Cleanliness Average
    Location Average

    The a/c system was erratic (either too hot, or cold, and noisy. The king size bed mattress was not comfortable (sloped to the middle) and we slept poorly. The hotel charged excessively for continental breakfast items (i.e. muffins and bagels).

    1
    AAA Response
    1/9/2023

    Hello , As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us.

    Reviewed by Trusted Customer on 12/27/2022
    Room Average
    Staff Poor
    Public Spaces Average
    Cleanliness Average
    Location Average
    1
    AAA Response
    12/29/2022

    Hello, Thank you for sharing your feedback. We are disappointed to see your overall rating. Please know your feedback will help members like you as they make hotel reservations on AAA.com. Best, Chuck

    Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

    THE VALUE OF TRIP CANVAS

    Travel Like an Expert with AAA and Trip Canvas

    Get Ideas from the Pros

    As one of the largest travel agencies in North America, we have a wealth of recommendations to share! Browse our articles and videos for inspiration, or dive right in with preplanned AAA Road Trips, cruises and vacation tours.

    Build and Research Your Options

    Save and organize every aspect of your trip including cruises, hotels, activities, transportation and more. Book hotels confidently using our AAA Diamond Designations and verified reviews.

    Book Everything in One Place

    From cruises to day tours, buy all parts of your vacation in one transaction, or work with our nationwide network of AAA Travel Agents to secure the trip of your dreams!