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Hotel

Hilton Garden Inn Portland Airport

145 Jetport Blvd, Portland, ME, 04102

3.4AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$134

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap Accessible
  • Type

    Hotel

  • Location

    145 Jetport Blvd 04102

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    coin laundry, airport transportation

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.1
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.4
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Close to the Portland Jetport with views of flights landing and taking off. The hotel is well soundproofed from air traffic and their comfy bedding should ensure a restful night. Smoke free premises. 124 units. 3 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (7)

3.4Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/22/2024
Room Poor
Staff Excellent
Public Spaces Excellent
Cleanliness Poor
Location Good

We so very much enjoyed the convenient location of this hotel, however our room was gross. It smelled like popcorn when we arrived. It also had mold all over a wooden side table which my husband removed to the hallway. I am highly allergic to mold and am immune compromised. I rarely am negative about places to stay but this needs to be heard do you can remedy it for future guests. I did tell the receptionist on our way out about the conditions but am unsure she noted them for management to see.

Reviewed by Trusted Customer on 5/19/2024
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Excellent

There was a heavy cover of dust on table and tv …and I’m allergic to dust. The furniture all looked old and worn. The bed was very clean and the bathroom was the cleanest I’ve ever been in. Also well supplied. The worst was on the morning we were leaving, we wanted to sleep in but there was a lot of pounding and a net came down in front of our window! There were women and a few men rolling wheelbarrows up a plank to dump roof shingles into a dumpster and then try to roll back down again. Then the net fell off and shingles and metal flashing started hitting our window. We talked to the front desk who said they had no idea they were replacing the roof that day. They did refund us $50 which we appreciated. We just wish we knew there was going to be construction going on so we could have made other arrangements.

Reviewed by Trusted Customer on 11/6/2023
Room Average
Staff Good
Public Spaces Good
Cleanliness Good
Location Excellent
Reviewed by Louis Spach on 6/5/2023
Room Excellent
Staff Excellent
Cleanliness Excellent
Location Excellent

Nice hotel and well kept and clean!!! I would certainly stay here again!! Close enough to the airport terminal, that I could walk to it if I needed to!!

1
AAA Response
6/5/2023

Hello, as a member service organization your feedback is valuable. We are happy to see you had a 5-star stay. We appreciate you taking the time to share insights from your stay with us.

Reviewed by Trusted Customer on 4/22/2023
Room Average
Staff Good
Public Spaces Excellent
Cleanliness Good
Location Excellent
Reviewed by Trusted Customer on 4/15/2023
Room Poor
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Good

The room appeared to be clean, however, the desk area looked as though it had been used as a staging area for some gluing project. The chair needs good cleaning. The heat-a/c control had been removed with no indication of how to control the temperature. Not even a bottle of water in the fridge. The facility is undergoing a remodel and some services are not available, but the cost reflects full service.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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