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Hotel

Secrets St. James Montego Bay

PO Box 6971 Freeport, Montego Bay

4.5AAA Reviews
AAA Member Benefit

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterBusiness Center
  • Type

    Contemporary Resort Hotel

  • Location

    Oceanfront. Near Freeport cruise ship docks. Lot A59 Freeport (PO Box 6971 Freeport)

  • AAA Benefit

    Members save up to 10% and earn World of Hyatt points when booking AAA/CAA rates!

  • Pool

    outdoor

  • Dining & Entertainment

    9 restaurants, full bar, nightclub, entertainment

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet, safes

  • Sports & Recreation

    sauna, hot tub, steamroom, beach on-site, cabanas, motor boats, self-propelled boats, boat dock, fishing, scuba diving, snorkeling, tennis, recreation programs, bicycles, game room, lawn sports, health club, spa

  • Guest Services

    valet laundry, airport transportation, room service

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4.9
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH4.3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.8
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This adult-oriented resort features well-appointed suites—each with a small living area and large soaker tub—along with gourmet dining options and evening entertainment. Preferred club guests have many extra amenities to enjoy such as their own pool and breakfast room. Meets AAA guest room security requirements. Smoke free premises. 350 units. 4-5 stories, exterior corridors.

AAA Verified Reviews (2)

4.5Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/8/2024
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Enjoyed our stay. The beach was great! The staff was friendly. We were a bit disappointed with the food. For dinner there were only 4 restaurants open during our stay. And the menu was always the same. Perhaps since the hotel was not full the other couple of restaurants were not open for dinner. Teppanyaki, you need reservations and that was difficult to obtain. Our room was clean and spacious, our water temperature in shower was not very hot. The property was very nice. Easy check in and check out process. All over a few hiccups but I would recommend.

Reviewed by Valerie Janusz on 3/28/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
3/28/2023

Thank you for your 5-star review!

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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