Palmer House - A Hilton Hotel
17 E Monroe St, Chicago, IL, 60603
HOTEL RATES STARTING FROM
$133
Taxes and fees will be calculated at checkout
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Amenities
Type
Classic Historic Hotel
Location
Located in business district. 17 E Monroe St 60603. Station: Monroe
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA/CAA rates!
Eco Certification
Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world
Pool
heated indoor
Parking
on-site (fee) and valet
Dining & Entertainment
2 restaurants, full bar
Room Amenities
refrigerators, pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: microwaves
Sports & Recreation
sauna, hot tub, health club, spa
Guest Services
valet laundry, room service
Terms
pet friendly (call for restrictions/fees.)
AAA Diamond Program
Upscale style and amenities enhanced with the right touch of service.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Diamond Inspector Notes
This classic property features a breathtaking lobby with elegant gold-leaf trim and equally impressive ballrooms. The guest rooms vary in size and have ultra-plush mattresses. Art Deco ceiling murals and 24-karat gold candelabras in the famed lobby are nothing short of show-stopping The hotel has an expansive, first-class health club, and the property is near the famed Art Institute of Chicago. Smoke free premises. 1641 units, some two and three bedrooms. 23 stories, interior corridors.
AAA Verified Reviews (7)
For what I paid for the room, I expected hot water in the shower. I don’t know, maybe it’s just me.
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The hotel itself is great. The location is great but the rooms were not good. Wall paper was peeling off the walls, the rooms smelled of mildew and the bathroom had toothpaste on the front of the sink. I booked ahead of time with AAA and then was not given that rate at the hotel, which cost me an extra $300.
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Thank you for your 5-star review!
This hotel is one from the glory days of Chicago - the lobby is impressively maintained and is a reminder of it's once gilded past. unfortunately, that's where today's glory ends. The rooms are very tiny, ours was so small there was no dresser to store our clothes in and the TV was mounted to the wall. we also had no mini-fridge, but they did take up valuable floor space to have an extremely overpriced mini-bar fridge. The bathroom was extremely small with no counter space, and the marble floor had not been maintained or cleaned well. It should have been sealed long ago. Every floor of the hotel that has guestrooms on it is tired and dull. Water stains abound on the ceiling. Paint is chipping. Floors are dirty (there was a spill outside the elevator the entirety of our stay). This hotel needs a multi-million dollar facelift for it's guestrooms if it wants to stay relevant. I appreciate historic properties and frequent them quite often, however none have left me as disappointed as the Palmer House. It was just really quite sad to see the guest rooms in such a neglected state.
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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