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Hotel

Hotel William Gray

421 rue St. Vincent, Montreal, QC, H2Y 3A6

HOTEL RATES STARTING FROM

$331

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Boutique Hotel

  • Location

    421 rue St. Vincent H2Y 3A6

  • Pool

    heated outdoor

  • Parking

    valet only

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    coffeemakers, pay movies, wireless Internet, safes

  • Sports & Recreation

    sauna, steamroom, bicycles, exercise room, spa

  • Guest Services

    valet laundry, room service

  • Terms

    check-in 4 pm

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.4
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This property, built in the 18th century and once the home of William Gray, one of Montreal’s first sheriffs, is steeped in luxury. Such as the divine bedding and impressive rain shower heads. Guest rooms are located in an eight-story modern structure; and a few rooms are located within the historical building. Smoke free premises. 127 units. 8 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

2.5Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 11/30/2022
Room Poor
Location Average
Reviewed by Trusted Customer on 8/22/2022
Room Good
Staff Poor
Cleanliness Good
Location Excellent

The location was great, but I had a poor experience with the front desk, the housekeeping, and attempted follow up calls to customer service. I had something taken from the room while housekeeping was there - and the cleaning staff left behind cleaning supplies, left halfway through changing our sheets, and otherwise left the room disorderly. I called to see if my container was brought to lost and found, and never received a call back from the front desk. I asked again at check out; one person dismissed me and another was unable to find it. I emailed a third time after returning home to see if they had any luck, and while they asked for a time to call twice, I didn't get a call at any of the times I offered. It was also frustrating that there was a fee to use the pool. I would not return.

1
AAA Response
8/22/2022

Hello, Thank you for sharing your feedback. Your insights will help members as they make hotel decisions on AAA.com. I will email you separately to follow up. Regards, Chuck

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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