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Hotel

Fairmont Empress

721 Government St, Victoria, BC, V8W 1W5

4.7AAA Reviews

HOTEL RATES STARTING FROM

$262

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Classic Historic Hotel

  • Location

    Located on Inner Harbour. 721 Government St V8W 1W5

  • Eco Certification

    The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance

  • Pool

    heated indoor

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    2 restaurants, also, Q at the Empress, see separate listing, full bar

  • Room Amenities

    refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes

  • Sports & Recreation

    sauna, hot tub, bicycles, exercise room, spa

  • Guest Services

    valet laundry, room service, area transportation-downtown

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.6
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Renowned for its tradition of afternoon tea, this landmark Victorian-style hotel was built in 1908. The updated rooms have upscale decor while keeping the historic charm for which the hotel is known. The landscaped grounds and flowers are a photographer's dream during the spring and summer months. Don't miss taking a stroll of the shops. Smoke free premises. 431 units, some two bedrooms. 8 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (6)

4.7Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/24/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Beautiful hotel and great service.

Reviewed by Trusted Customer on 9/25/2024
Room Bad
Staff Good
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

We specified a view room and got a room easy at the back with a view of an alley. Not what we wanted for the price.

1
AAA Response
10/1/2024

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us, and are sorry the hotel did not give you a room with a view. Regards, David at AAA Travel

Reviewed by Trusted Customer on 7/9/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by David Mazurek on 11/19/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
12/7/2023

Thank you for your 5-star review!

Reviewed by Malcolm Sharples on 4/28/2023
Room Average
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by James Beall on 4/3/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
4/4/2023

Hello, As a member service organization your feedback is valuable. We are happy to see you had a 5-star stay. We appreciate you taking the time to share insights from your stay with us. Regards, David at AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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