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Hotel

DoubleTree by Hilton Salem-Oregon

1590 Weston Ct NE, Salem, OR, 97301

3.2AAA Reviews
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$99

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    1590 Weston Ct NE 97301

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    valet laundry

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.8
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This renovated hotel has spacious guest rooms with a relaxing color scheme. Enjoy a snack from the cafe while playing one of several table games in the inviting lobby. Smoke free premises. 80 units. 4 stories, interior corridors. Bath: shower only. Accessibility (Call).

AAA Verified Reviews (5)

3.2Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/25/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Good

Very comfortable, easy access to road travel. We were pleased to charge our EV overnight; another important advantage to helping us on our way south. I valued pool access for my PT needs, and staff members were helpful. We weren’t previously aware of the charge for parking.

1
AAA Response
11/17/2023

We're happy to hear you had a 5-star stay at the Doubletree by Hilton Salem! Thank you for taking the time to share these insights on what it's like to stay there.

Reviewed by Trusted Customer on 8/24/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

We had a wonderful time. Our room was clean. The shower felt great. The desk staff was amazing.

1
AAA Response
11/16/2023

We're happy to hear you had a 5-star stay at the Doubletree by Hilton Salem! Thank you for taking the time to share details on what made your stay great.

Reviewed by Trusted Customer on 8/7/2023
Room Average
Staff Good
Public Spaces Poor
Cleanliness Poor
Location Average

Hotel was being remodeled. Should have been notified. Restroom door lock was on the outside. Someone could be locked in the restroom. If I knew the hotel was being remodeled I would not have made reservations.

Reviewed by Monica on 7/17/2023
Room Good
Staff Average
Public Spaces Good
Cleanliness Good
Location Good

I used AAA to book this reservation. I trust AAA rating system so I did not do more research. When I got to the Hotel I was told there was a fee for the parking security and the breakfast. When I was on AAA there was no info. on these hidden charges. I even when back to the AAA website to confirm this later. I am making assumptions but I don't think there is a security system in place. The staff member graciously waved the charges for the breakfast. However, I was still charged for the parking. When I spoke with another staff member suggesting the hotel owner should be more forthcoming about the charges, she was clearly irritated with me. After reading reviews online. It turns out hidden parking and breakfast charges are an issue at this hotel for several people. I feel bad that the desk staff has to take the brunt of these complaints because the owner is being dishonest to their customers. This is a dirty business practice. I hope that AAA takes them off their preferred hotel list. That being said, the accommodations were what I expected. The room was clean and comfortable. Don't get the breakfast. It is not good quality. $10 at McDonalds is a much better investment.

1
AAA Response
9/1/2023

We are very sorry to hear of your experience, Monica, and have escalated your complaint for further review.

Reviewed by Sandy Shattuck on 1/23/2023
Room Average
Staff Poor
Public Spaces Poor
Cleanliness Average
Location Poor

hotel was under construction, a warning would have suffice. Paint fumes are not what I want to inhale while sleeping.

1
AAA Response
1/30/2023

We are sorry to hear of your experience, Sandy. We will follow up with you directly via your contact email regarding this.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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