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Best Western Plus Dockside Waterfront Inn

505 S Huron Ave, Mackinaw City, MI, 49701

2.9AAA Reviews

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterBusiness Center
  • Type

    Hotel

  • Location

    Waterfront. Located on Lake Huron. 505 S Huron Ave 49701 (PO Box 831)

  • Pool

    heated indoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet

  • Sports & Recreation

    hot tub, game room, exercise room

  • Guest Services

    valet and coin laundry, area transportation-ferry docks

  • Terms

    seasonal, check-in 4 pm

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.1
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.7
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Located within easy walking distance of downtown, this hotel features a white sandy beach. Guest rooms are on the larger size with modern furnishings; many have balconies overlooking the lake. Smoke free premises. 113 units, some two bedrooms. 4 stories, exterior corridors.

AAA Verified Reviews (8)

2.9Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/17/2023
Room Excellent
Staff Good
Public Spaces Excellent
Cleanliness Good
Location Excellent

Great location. Beautiful sunrise view. Friendly staff.

1
AAA Response
11/10/2023

Hello, as a member service organization your feedback is valuable. Thank you for taking the time to leave your review.

Reviewed by Trusted Customer on 10/4/2023
Room Good
Staff Bad
Public Spaces Average
Cleanliness Good
Location Good

The room was fine. It is an old hotel that is not updated but the main reason is thst the personel Were rude when di scussing a refund for a cancelled Reservation because of a flight cancellatiion due to rain storn so that we missed our connection. I found out this is a common thing but every person We spoke to was rude to us and there is no excuse for that.

1
Trusted Customer
10/4/2023

Reviewed by Trusted Customer on 10/1/2023
Room Bad
Staff Average
Cleanliness Poor
1
AAA Response
10/17/2023

Hello, as a member service organization your feedback is valuable. Thank you for taking the time to leave your review.

Reviewed by Trusted Customer on 9/28/2023
Room Bad
Staff Average
Public Spaces Average
Cleanliness Average
Location Good

The room smelled of urine especially when the sac unit was running, we would not stay in this motel again.

1
AAA Response
10/23/2023

Hello, as a member service organization your feedback is valuable. We are sorry to hear that your visit did not meet your expectations. Thank you for taking the time to leave your review.

Reviewed by Trusted Customer on 9/13/2023
Room Average
Staff Good
Public Spaces Average
Cleanliness Average
Location Good

Felt like a motel rather than a hotel. Smoking area directly outside of the door to our room. Far too expensive for the room/amenities.

1
AAA Response
9/18/2023

Hello, as a member service organization your feedback is valuable. Thank you for taking the time to leave your review.

Reviewed by Cheryl Stimac on 9/8/2023
Room Poor
Staff Good
Public Spaces Poor
Cleanliness Poor

Horrible place, old mattress, the gym is moldy. the breakfast food is cheap. The wooden railings are loose and a hazard. The television stations are normal broad cast with no premium stations. This is a very low budget hotel. Why did AAA recommend this place is is a dump!

1
AAA Response
10/3/2023

Hello, as a member service organization your feedback is valuable. We are sorry to hear that your stay did not meet your expectations. Thank you for your review, it will help others make informed decisions when booking. We have forwarded this information to our hotel team.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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