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Hotel

Aloft Louisville East

10700 Westport Rd, Louisville, KY, 40241

4.3AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$98

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterBusiness Center
  • Type

    Hotel

  • Location

    10700 Westport Rd 40241

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Dining & Entertainment

    full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The open lobby area features bright stylish decor, and also offers a pool table and board games. The simple guest rooms have split-style bathrooms with standing showers only. Smoke free premises. 126 units. 5 stories, interior corridors. Bath: shower only.

AAA Verified Reviews (4)

4.3Reviews are provided by verified customers
POWERED BY
Reviewed by Latrina Wyatt on 12/5/2023
Room Average
Staff Poor
Public Spaces Average
Cleanliness Good
Location Poor

The reason for the 3 stars and not 5 is because this place is pretty on the inside and outside, however in my room, I experienced some issues. First, the TV was not working ( stating the connection error on the screen) then I could not use the phone in the room to call the front desk to find out what the issue was with the TV. The desk light was not working. The shower leaked on the floor when I got in it making a big water mess. Also, I had driven 7 hours that night and did not check in until 11:40 pm Friday and had to check out by 11 am on Sat, at 9:42 the housekeeper was knocking on my door ..LIKE really, so I just got up and checked out as soon as I could.

1
AAA Response
12/5/2023

Hello, feedback like yours is valued by other travelers. We appreciate you taking the time to share insights with us.

Reviewed by Trusted Customer on 11/21/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent
Reviewed by Sherry Sierra on 4/14/2023
Room Good
Staff Good
Public Spaces Excellent
Cleanliness Excellent
Location Good

It was clean and the staff was friendly. The only problem I had was getting housekeeping to clean our room.

1
AAA Response
4/18/2023

Hello, As a member service organization your feedback is valuable to us. We are happy to hear you had a pleasant stay. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel

Reviewed by Zachary Mink on 4/6/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Good

Room was awesome and everyone was very nice would stay here again if we come back to Louisville

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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