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Hotel

The Westin New York Grand Central

212 E 42nd St, New York, NY, 10017

4.6AAA Reviews
AAA Member Benefit

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Contemporary Hotel

  • Location

    212 E 42nd St 10017. Station: Grand Central-42 St

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Parking

    valet only

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    coffeemakers, pay movies, high-speed Internet, wireless Internet (fee), safes. Some: refrigerators

  • Sports & Recreation

    exercise room, massage

  • Guest Services

    valet laundry

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM4.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.5
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This contemporary hotel is at a highly desirable, business-centric East Side location. Warm, well-appointed rooms are complimented with a large modern fitness center and in-house lounge and café. Smoke free premises. 774 units. 41 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (5)

4.6Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 12/13/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent
1
AAA Response
12/14/2023

Thank you for your reveiw.

Reviewed by Trusted Customer on 6/30/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

The Westin was just amazing from the comfort of the room to the friendly accommodating staff and good food in the restaurant. They did everything in their power to make our trip to New York the most enjoyable possible and it was!

1
AAA Response
7/3/2023

Hello, We are pleased to hear you had a 5-star stay! Your feedback is valuable to us and we appreciate your review. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 12/5/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Everyone at the hotel, including the staff at the front desk, concierge desk, bar/restaurant, were super friendly and helpful. The rooms were spacious (for a New York hotel room) and very clean.

1
AAA Response
12/5/2022

Hello, As a member service organization, your feedback is incredibly valuable. We're happy to hear you had a pleasant stay and we appreciate you taking the time to share your insights with us. Thank you!

Reviewed by Trusted Customer on 10/13/2022
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Poor

Was booked in a room on E. 42nd St. side and the traffic noise was unbearable barely slept the first night appears that the renovation hotel did a couple of years ago did not include windows!

1
AAA Response
10/14/2022

Hello, feedback like yours is valued by other travelers. We appreciate you taking the time to share insights with us.

Reviewed by Trusted Customer on 10/5/2022
Room Good
Staff Average
Public Spaces Good
Cleanliness Excellent
Location Average

Nice clean hotel. Nice breakfast buffet. Rooms were a little boring, but very clean and modern. There was loud construction in back of the hotel until 11:00 pm. Parking attendant lost our parking ticket and had a difficult time finding our car. This made us late for an appointment.

1
AAA Response
10/7/2022

Hello, We are happy to hear the hotel itself was pleasant but disappointed to hear of the valet parking issue. As a valued member, your feedback is important to us. We appreciate your taking the time to provide your review. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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