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Hotel

Sheraton Memphis Downtown Hotel

250 N Main St, Memphis, TN, 38103

3.0AAA Reviews
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Amenities

Wireless Internet AccessPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    Across from Memphis Cook Convention Center. 250 N Main St 38103

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Parking

    valet only

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, pay movies, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    complimentary and valet laundry, boarding pass kiosk, room service

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Adjacent to the convention center, the hotel offers some rooms with views of downtown; other units overlook the Mississippi River. Smoke free premises. 600 units. 3-19 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 5/18/2023
Room Average
Staff Average
Public Spaces Average
Cleanliness Poor
Location Good

The hotel is undergoing renovations and the hallways were not that clean. The area where the ice machines are were very dirty and the ice machines were not working on all floors.

Reviewed by Keith Groshong on 10/12/2022
Room Average
Staff Average
Public Spaces Poor
Cleanliness Average
Location Poor

Did not like that the hotel only offered valet parking. The ceiling in our room had a hole in it & sheet rock was flaking off around it. Seemed understaffed and not particularly friendly

1
AAA Response
10/12/2022

Hello, We are sorry to hear you had a disappointing experience. As a member service organization, your feedback is valuable to us and we appreciate your taking the time to share your review. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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