Red Roof Plus Baltimore-bwi South
7306 Parkway Drive South, Hanover, MD, 21076
HOTEL RATES STARTING FROM
$68
Taxes and fees will be calculated at checkout
AAA Verified Reviews (5)
The room had an odor. It had dust and dirt behind furniture. We just stayed up and made sure we didn’t miss our early morning flight. The only good thing, it was close to airport. It needs major rehabilitation and restoration. Update this hotel please
There was no lobby per say. The clerk was behind security glass. Room smelled of cigarettes. No amenities Difficult to get to.
Hello, As a member service organization we value your feedback. We are disappointed to hear that your stay was unsatisfactory. We will forward this information to the hotel. We appreciate you taking the time to share insights from your stay with us. Regards Tracy, at AAA Central Penn.
We changed rooms 3 times because the beds on the first two rooms were sunken in with broken springs. The first room smelled stale and if it weren't for the front desk person being so accommodating, I would've rated this no stars. The front desk workers did everything they could to help, even refunding the first night because they had no other rooms available except the broken bed. All the credit to them, but I would not recommend staying here unless the owners put serious money into upgrading the rooms.
Hello, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. Please know that your insights will help us evaluate our partners as well as provide members, like you, with important information as they book hotels on AAA.com. Regards, Chuck
The lady at front desk had no type of courtesy at all. I called early in the morning to let them know I would be running late for check in. Told me I had to be there by 6pm or my reservation would get cancelled. I told her I won’t make it by that time. She gave me until 8pm I had to make sure I was on the road to get there on time. I got there 7:24 she was like I see you made it. She checked no id didn’t tell me where my room was or anything. I understand ok it’s the red roof wasn’t expecting 5 star service but a little smile or courtesy wouldn’t have hurt. My first set of keys didn’t work had to get some new ones. She just basically threw them under the glass. The room had a stench of it being a smoking room, I get it you get what you paid for but still. There was no refrigerator, no phone, no clock. I came into town for a festival really just needed somewhere to rest. The housekeeper was basically the only person that actually was nice and gave us clean towels when asked.
Hello, We are disappointed to hear your stay and experience with the front desk staff was unsatisfactory. Your feedback is valuable to us and we will share this information with hotel management. We appreciate you taking the time to provide your review. Kind Regards, AAA Travel
There was seaman splatter on a picture next to bed. A sox under the bed before we unpacked. A few buttons on remote to TV didn’t work, one being volume.
Hello, We are disappointed to hear that your stay was unsatisfactory. We understand that cleanliness is of the utmost importance when traveling and will share this information with the hotel. Your feedback is valuable to us and we appreciate you taking the time to provide your review. Kind Regards, AAA Travel
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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