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HOTEL

Ramada Plaza Portland

155 Riverside Street I95, Portland, ME, 04103

3.2AAA Reviews

HOTEL RATES STARTING FROM

$137

Taxes and fees will be calculated at checkout

AAA Verified Reviews (6)

3.2Reviews are provided by verified customers
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Reviewed by Trusted Customer on 10/27/2023
Room Average
Staff Average
Public Spaces Poor
Cleanliness Poor

Read reviews and the reviews were not very good . Some had pictures of bed bugs , some had pictures of grout in the bathtubs.

Reviewed by Wendy Swanson on 9/28/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
10/1/2023

Hi Wendy, We are thrilled to see you had a 5-star stay! Best, Chuck

Reviewed by Trusted Customer on 7/24/2023
Room Poor
Staff Average
Public Spaces Average
Cleanliness Poor
Location Good

Our bathroom in our room had not been well cleaned. The shower had hairs on the walls, the floor was dirty and had not been swept and the wall behind the door was just generally dirty looking with black smudges and stains. The front desk staff member was less than enthusiastic to hear my concerns, even though I tried to give them as politely as possible. She did ask if I wanted them to correct the issue and she did send someone up to clean it while we were out. The hot tubs had a lot of foam, which to my knowledge indicates bacteria. The pool liner felt like it was not attached to the pool floor and the edge on the inside of the pool looked dirty, along with what looked like algae growing along the seam. Overall there were too many issues for me to stay here again.

Reviewed by Serena Moody on 3/22/2023
Room Excellent
Staff Good
Public Spaces Good
Cleanliness Excellent
Location Good

Very clean and comfortable.

Reviewed by Trusted Customer on 10/4/2022
Room Good
Staff Good
Public Spaces Good
Cleanliness Excellent
Location Good

Friendly staff, clean rooms, close to the things we wanted to do. Comfortable beds

Reviewed by Trusted Customer on 9/24/2022
Room Poor
Staff Excellent
Public Spaces Average
Cleanliness Average
Location Poor

This is a really scruffy, sad old hotel - at least my room was so antiquated and difficult to regulate temperature. The staff was very helpful and friendly. Even made me tea and called a cab for me.

1
AAA Response
9/26/2022

Hello, We are disappointed to hear your stay was unsatisfactory. Your feedback is valuable to us and we appreciate your taking the time to provide your review. Kind Regards, AAA Travel

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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