Quality Inn
1150 Riverdale St, West Springfield, MA, 01089
HOTEL RATES STARTING FROM
$137
Taxes and fees will be calculated at checkout
AAA Verified Reviews (6)
The room have had cockroaches and I have to requested another room that the bathroom was not completely clean and the pool area almost all the chair was broken and the area loos like was not clean for a while. They came out with the playpen pen for my baby so late and was broken and have to get another one. The food for the breakfast was so bad that any of us in my family ate there. It was a dissapoinment instead of relax time for me and my family. One time and that is it.
Hello, As a member service organization, your feedback is valuable. We are disappointed to hear about your stay. Please know your insights will help other members as they make hotel decisions on AAA.com. Best, Chuck
Good location though entrance is in between two agencies - not easily visible. Very nice friendly check in . Area looked cleaned ; room was clean ; in the hallway there was a strong smell of some type of cleaning detergent . Overall a good stay.
Hello Marynel, As a member service organization, your feedback is valuable. We are happy to see you had a great stay. We appreciate you taking the time to share insights regarding the location. Best, Chuck
Really dirty , old and broken furniture, smells really bad , people leaving trash in the middle of the hallways, I stayed for 5 days and they never cleaned my room
Hello, As a member service organization, your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. We appreciate you taking the time to share insights from your stay with us regarding your room. Please know your feedback will help us evaluate our partners and also help other members as they make hotel decisions on AAA.com. Regards, Chuck
The hotel lobby was definitely not as pictured. The room was not up to standards by any means. The hotel is used to house homeless, and recently released Prisoners. Not a family friendly hotel would not recommend.
Hello, As a member service organization, your feedback is valuable. We are disappointed to hear about your stay. Please know your insights will help other members as they make hotel decisions on AAA.com. Best, Chuck
trouble with room ...went though two different rooms to reach a room suitable for my stay..
Hello Karen, Sorry to hear you had to move multiple times. Thank you for sharing this feedback it will help us evaluate our partners. Regards, Chuck
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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