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Portola Hotel & Spa

2 Portola Plaza, Monterey, CA, 93940

4.4AAA Reviews

HOTEL RATES STARTING FROM

$403

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    2 Portola Plaza 93940

  • Eco Certification

    The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources. The U.S. Green Building Council's LEED rating system provides independent, third-party verification that a building meets the highest green building and performance measures

  • Pool

    heated outdoor

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    2 restaurants, full bar

  • Room Amenities

    refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: no A/C

  • Sports & Recreation

    hot tub, cabanas, trails, exercise room, spa

  • Guest Services

    valet laundry

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.7
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.4
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Located adjacent to the Wharf, the Convention Center and the historic downtown area, this property offers spectacular vista views of Monterey Bay. Newly renovated guest rooms offer upscale amenities. Smoke free premises. 379 units. 1-7 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (9)

4.4Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 12/4/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Beautiful room and hotel with excellent service. I’ve stayed there many times.

1
AAA Response
12/4/2023

Hello, As a member service organization your feedback is valuable. We are happy to see you had a 5-star stay. We appreciate you taking the time to share insights from your stay with us. Regards, David at AAA Travel

Reviewed by Brandi Harris on 10/26/2023
Room Good
Staff Excellent
Public Spaces Average
Cleanliness Good
Location Excellent
Reviewed by Trusted Customer on 10/26/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good
Reviewed by Trusted Customer on 6/22/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

It’s a great hotel. The only disruptive part is how dog friendly it is. Sometimes the dogs get noisy and it’s not great for people with allergies.

Reviewed by Trusted Customer on 5/20/2023
Room Average
Staff Good
Public Spaces Excellent
Cleanliness Good
Location Excellent
Reviewed by Russell Takahashi on 10/24/2022
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Good
Location Excellent
Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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