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Hotel

Holiday Inn Express Hotel & Suites

1990 Colby Taylor Dr, Richmond, KY, 40475

2.5AAA Reviews

HOTEL RATES STARTING FROM

$206

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    1990 Colby Taylor Dr 40475

  • Pool

    heated indoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This property has a modern design and freshly updated guest rooms. The corner rooms are somewhat larger. Suites with king-size beds, offer sofa sleepers - a good option for traveling families. Smoke free premises. 81 units. 3 stories, interior corridors. Bath: shower only. Accessibility (Call).

AAA Verified Reviews (2)

2.5Reviews are provided by verified customers
POWERED BY
Reviewed by Joan Allen on 7/25/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Good

The staff was friendly, rooms were clean. Had remolding going on.

1
AAA Response
8/2/2023

Hello, as a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights with us.

Reviewed by Trusted Customer on 6/11/2023

I would not give this hotel any stars. The hotel is being renovated - it was a filthy mess. Several guests showed up at 1am and let the hotel room doors slam shut, which woke us up. Really disappointed that the hotel was under construction and it was never revealed by AAA when I made the reservation.

1
AAA Response
6/13/2023

Hello. Thank you very much for taking time to supply feedback about your recent stay at Holiday Inn Express & Suites Richmond an IHG Hotel. We’re disappointed to hear about your negative experience. Your feedback will help other travelers as they make informed booking decisions.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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