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Hotel

Holiday Inn Express Hotel & Suites

95 RHL Blvd, South Charleston, WV, 25309

3.0AAA Reviews

HOTEL RATES STARTING FROM

$174

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolFitness CenterBusiness Center
  • Type

    Hotel

  • Location

    95 RHL Blvd 25309

  • Pool

    indoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.1
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This property is located near a mall, shops and many restaurants. Vanities in baths have a unique green tinted color which is very distinctive. Rooms are spacious with ample sleep and work area. Smoke free premises. 84 units. 5 stories, interior corridors.

AAA Verified Reviews (2)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/26/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 12/12/2022
Room Bad
Staff Poor
Public Spaces Bad
Cleanliness Bad
Location Good

We did not have a pleasant experience at this Holiday Inn Express. The elevator was broken so we had to carry our luggage up 3 flights of stairs and use the same set of stairs every time we left or returned to the hotel. Our room was not very clean, we had no soap, the sink wouldn't drain, and worst of all was my granddaughter had serious red itchy welts on her arms and hands that we later had diagnosed at the doctor as bed bug bites. We had previously stayed at a Holiday Inn Express at Bridgeport, WV, which was newly remodeled and had a pleasant stay there and we thought this would be the same, but it was the complete opposite with old furnishings and dirty carpet. The linens were also dingy. Made different accommodations for this past weekend's stay in Charleston. Won't be staying there again. The only reason I gave it 1 star was it was close to shopping and restaurants.

1
AAA Response
12/13/2022

Hello, We are disappointed to hear of your negative experience at this hotel. As a valued member, your feedback is important to us and we will share this information with the hotel. We appreciate your taking the time to provide your review. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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