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Hotel

Hampton Inn-Scranton at Montage Mountain

22 Montage Mountain Rd, Scranton, PA, 18507

1.0AAA Reviews
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HOTEL RATES STARTING FROM

$136

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    22 Montage Mountain Rd 18507

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Close to the stadium and ski areas, this contemporary hotel offers convenient interstate access. The pool area is large compared to other nearby properties, giving families some nice elbow room. There are family restaurants within walking distance. Smoke free premises. 129 units. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (1)

1.0Reviews are provided by verified customers
POWERED BY
Reviewed by Luis Perez on 8/17/2022
Room Bad
Staff Poor
Public Spaces Poor
Cleanliness Bad
Location Bad

I sorry this has been one of the worst Hotel I stay. The website stated, pool and kitchen However, pool been down for 3 years. When ask about the kitchen all we was told there is a microwave in the common area. Which is was super dirty looks like it haven’t been clean in years. I found a roach in my room as well dog hair in the bathroom floor. My pillow was so flat I had to go to Walmart and buy my own pillow. When I report this to the manager all she told me was you book with a 3rd party deal with them. There nothing I can do. I was so mad 😡 will never stay at a Hampton Inn ever again.

1
AAA Response
8/19/2022

Hello, We are disappointed to hear that your stay was unsatisfactory. Your feedback is valuable to us and we will address these concerns with the hotel. After reviewing the hotel description on AAA.com, we are unable to find mention of a pool or kitchen but will ensure our description is more clear. We appreciate you taking the time to provide your review. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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