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Hotel

Hampton Inn & Suites

3000 Capps Way, Opelika, AL, 36804

2.0AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    3000 Capps Way 36804

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    outdoor

  • Room Amenities

    refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.7
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.2
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The hotel lobby is updated and offers spacious areas to work and relax. The guest rooms offer a variety of floor plans with spacious desk areas with multiple plug-ins and refrigerators on request. Smoke free premises. 83 units. 3 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (1)

2.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 8/10/2023
Room Poor
Staff Good
Public Spaces Poor
Cleanliness Poor
Location Good

We have stayed here for several years and this was by far our worst experience. We rented 2 rooms in April for August 3-5 day stay. When we got there one room had a significant musty smell and several places in the room were not clean. The second room had a roach that we found and killed and the toilet had stains in it. the shower head on a rail was loose and would not tighten to adjust height. We also were not happy about having both rooms on different floors and in front of the elevators. We went to the front desk and tried to change rooms but told nothing they could do (that night clerk not friendly). Apparently did not matter we had book so far in advance and HHonors members.

1
AAA Response
8/10/2023

Hello, as a member service organization your feedback is valuable. We are sorry to hear that your visit did not meet your expectations. Thank you for taking the time to leave your review

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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