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Hotel

Embassy Suites by Hilton Knoxville Downtown

507 S Gay St, Knoxville, TN, 37902

4.0AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterBusiness Center
  • Type

    Hotel

  • Location

    507 S Gay St 37902

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    outdoor

  • Parking

    valet only

  • Dining & Entertainment

    3 restaurants, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry, room service

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.6
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.5
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The two story lobby chandelier and water features “wow” guests as they enter. The large rooms provide a variety of city views. Make sure to enjoy the rooftop lounge. There is a 24/7 Top Golf suite in the lobby. Smoke free premises. 177 units, some two bedrooms and kitchens. 15 stories, interior corridors.

AAA Verified Reviews (3)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/31/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Lives up to the expectation

1
AAA Response
11/1/2024

Hello, as a member service organization your feedback is valuable. We are happy to see you had a 5-star stay. We appreciate you taking the time to share insights from your stay with us. Regards, Kennedy at AAA Travel

Reviewed by Trusted Customer on 11/27/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

The hotel is worthy of 5 stars, the one thing I needed throughout our stay was not available. They don’t offer 24hr food service. Granted we are in the middle of DT Knoxville so we could go get food. They do have a market that has some food and snacks for after hours. 5 Stars for the staff, the room and the environment. Will stay there again!

Reviewed by Trusted Customer on 10/10/2023
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

The Embassy Suites… Knoxville Downtown is very nice. It is in a very convenient location a block from the Square with plenty of restaurants on the Square & in the surrounding area. However, the hotel increased the room rate significantly from what was advertised on aaa.com. Also, the bathroom light was on a timer & kept shutting off while we were taking showers.

1
AAA Response
10/23/2023

Hello, as a member service organization your feedback is valuable. Thank you for taking the time to leave your review.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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