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Hotel

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

105 E Mall Rd, Horseheads, NY, 14845

3.4AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$101

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolFitness CenterBusiness Center
  • Type

    Hotel

  • Location

    105 E Mall Rd 14845

  • AAA Benefit

    Members save 10% or more and earn Choice Privileges points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.9
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.5
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.8
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The welcoming lobby and guest rooms at this hotel feature a homelike vibe and a country décor. In the warmer months relax in comfortable rocking chairs on the front porch. Smoke free premises. 70 units, some two bedrooms. 3 stories, interior corridors.

AAA Verified Reviews (5)

3.4Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/6/2024
Room Poor
Staff Average
Public Spaces Good
Cleanliness Poor
Location Good

At check in we were told that both the pool and ice machine were broken. It was okay, we could go without ice and not use rhe pool anyway. The smell of cigarette smoke hit us as soon as we opened the door to the room, even though all rooms are "no smoking". The smoke had probably permeated the carpet which had cigarette stains. There was a peanut in the pull out couch. I didn't look any further. There was no soap in the bathroom and so we asked for some at the front desk but was told they had none because an order had not come in. The bath mat was dirty. I intended to use a washcloth in the shower in the morning but when I brought to the shower it was filthy. We did not even try to stay for the breakfast.

1
AAA Response
7/7/2024

Hello, As a member service organization, your feedback is valuable. We are disappointed to hear about your stay. Please know your insights will help other members as they make hotel decisions on AAA.com. Best, Chuck

Reviewed by Trusted Customer on 7/6/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
7/8/2023

Hi, We are thrilled to see you had a 5-star stay! Best, Chuck

Reviewed by Trusted Customer on 6/8/2023
Room Average
Staff Good
Public Spaces Average
Cleanliness Average
Location Average

Very average property. A little tired in decor and needs a lot of attention.

1
AAA Response
6/12/2023

Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. Regards, Chuck

Reviewed by Trusted Customer on 5/24/2023
Room Average
Staff Average
Public Spaces Average
Cleanliness Average
Location Good
1
AAA Response
5/25/2023

Hello, Thank you for your feedback. Your insight will help members like you as they make hotel reservations with AAA. Regards, AAA North Penn

Reviewed by Elisse Varner on 9/10/2022
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Good

The only reason I’m not giving 5 stars is because of the breakfast. I was hoping to have a hot breakfast of eggs, breakfast meat and maybe potatoes. The biscuits and gravy just doesn’t cut it for me.

1
AAA Response
9/12/2022

Hello, feedback like yours is valuable to us. We appreciate you taking the time to share insights with us.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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