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Hotel

Best Western Plus Pleasanton Inn

5375 Owens Ct, Pleasanton, CA, 94588

3.0AAA Reviews

HOTEL RATES STARTING FROM

$122

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    Adjacent to freeway. 5375 Owens Ct 94588. Station: Dublin-Pleasanton

  • Pool

    outdoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet. Some: high-speed Internet

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    valet laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Conveniently located close to Pleasanton Business Park, BART transportation and restaurants, the hotel offers nicely appointed and well cleaned guest rooms. Smoke free premises. 97 units. 3 stories, exterior corridors. Accessibility (Call).

AAA Verified Reviews (4)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 9/6/2024
Room Poor
Staff Good
Public Spaces Good
Cleanliness Poor
Location Good

We have stayed at this hotel for the past 4 years on Labor Day. This year however, we had numerous times (30 +) the door to our room would not open, and no repair tech on duty to fix the door. The door finally got fixed on the last day. Also the bed was very uncomfortable. Best Western can do better, that is the reason for the 3star🤷‍♂️

1
AAA Response
9/9/2024

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us, and are sorry to hear about the equipment issues and uncomfortable bed during your stay. Regards, David at AAA Travel

Reviewed by Carol Martinez on 2/6/2023
Room Average
Staff Average
Public Spaces Average
Cleanliness Good
Location Average

The hotel is next to the freeway, which you can hear but, once in your room I was okay with the noise. When I first arrived from a long drive I had to use the bathroom. There were two workers. One was checking in someone so asked the other one if there was a restroom I can use. She said I had to go to the fast food restaurant that was around the corner. I waited for my turn so I can check in and use the bathroom in my room. When it was my turn the other worker took me to use the bathroom they had for their workers. I guess the other worker, female, was to busy checking out to help me.

1
AAA Response
2/22/2023

We appreciate you taking the time to share your experience at this hotel, Carol.

Reviewed by Trusted Customer on 10/27/2022
Room Poor
Staff Average
Public Spaces Average
Cleanliness Average
Location Good

This hotel served its purpose. However, the bathroom/dressing room/closet area was extremely cramped, the noise from the freeway was deafening, and the bathroom wasn’t prepared for our arrival with enough toilet paper and we had to ask for a new roll. The maid service also forgot to clean the room one day and we had to ask for fresh towels.

Reviewed by Sergio Miranda on 10/12/2022
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good

Clean,well maintained, good customer service, easy access, easy parking

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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