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Hotel

Best Western Plus Hanes Mall Hotel

3330 Silas Creek Pkwy, Winston-Salem, NC, 27103

3.1AAA Reviews

HOTEL RATES STARTING FROM

$197

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolFitness CenterBusiness Center
  • Type

    Hotel

  • Location

    Across from Forsyth Medical Center. 3330 Silas Creek Pkwy 27103

  • Pool

    outdoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.5
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This hotel features eye-catching modern décor, bright hallways and stylish rooms with comfortable bedding. Bathrooms are compact; some have a jetted tub. Complimentary hot breakfast is served daily in the small lobby. Smoke free premises. 130 units. 5 stories, interior corridors.

AAA Verified Reviews (8)

3.1Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 5/19/2023
Room Poor
Staff Average
Public Spaces Average
Cleanliness Poor
Location Average

Needed updating, we were in a non smoking room that had multiple cigarette burns in the bathroom. The walls and bathroom door had multiple patches and the fire sprinkler was so dirty it was scary

1
AAA Response
5/27/2023

Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. Regards, Chuck

Reviewed by Joseph Mcabee on 5/8/2023
Room Average
Staff Good
Public Spaces Good
Cleanliness Average
Location Good
1
AAA Response
5/10/2023

Thank You for your review.

Reviewed by Darlene Welcker on 4/28/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Average
1
AAA Response
5/2/2023

Thank you for your 4-star review!

Reviewed by Linda Flunker on 4/19/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Good

The room was clean, and the staff was pleasant and helpful. There was a free breakfast that had a good selection of food, hot and cold.

1
AAA Response
4/19/2023

Hello, as a member service organization your feedback is valuable. We are happy to see you had a 5-star stay. We appreciate you taking the time to share insights from your stay with us.

Reviewed by Trusted Customer on 4/6/2023
Room Bad
Staff Average
Public Spaces Average
Cleanliness Bad
Location Good
Reviewed by Trusted Customer on 8/2/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Good

Nice clean room. Great breakfast and friendly staff. Parking was not close to the entrance

1
AAA Response
8/2/2022

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us. Ashley – Auto Club Group

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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