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Hotel

Best Western Plus Executive Hotel

7007 W Broad St, Richmond, VA, 23294

3.7AAA Reviews

HOTEL RATES STARTING FROM

$122

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterBusiness Center
  • Type

    Hotel

  • Location

    7007 W Broad St 23294

  • Pool

    outdoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.5
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This small hotel sits at a central crossroads of the city's main roads and highways. Renovations in 2019 brought bright modern rooms. Smoke free premises. 114 units. 4 stories, interior corridors.

AAA Verified Reviews (11)

3.7Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 6/27/2024
Room Bad
Staff Average
Public Spaces Average
Cleanliness Bad
Location Good

It was a very hot and humid day on June 22 2024. The AC in the room took over 4 hours to bring the room temperature to a cool one. It was impossible to Sleep until 2 am as it was so hot. I complained about the AC not working to the front desk person, but he didn’t do anything about it. The toilet was not working properly and wouldn’t flush. The room cleanliness was below average.

1
AAA Response
6/27/2024

Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. Regards, Chuck

Reviewed by Michele Conroy on 2/15/2024
Room Excellent
Staff Excellent
Public Spaces Good
Location Excellent
Reviewed by Karen Shanks on 1/18/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
1
AAA Response
1/19/2024

Thank you for your review

Reviewed by Trusted Customer on 1/8/2024
Room Average
Staff Good
Public Spaces Average
Cleanliness Average
Location Good
Reviewed by Trusted Customer on 11/27/2023
Room Poor
Staff Good
Public Spaces Poor
Cleanliness Average
Location Average

Staff was great (3 stars for the staff) - hotel condition, not so great. -Elevators had dirty floors and smears on the walls. -Carpets were matted in places. -Air fresheners were too strong, yet didn't mask the smell of weed. 'Ice machine on 3rd and 4th floors not working. -Had to change first room because of a flickering bathroom light. -Second room was acceptable, but the loner we stayed, we saw more issues. -Random stains on the walls and ceiling -Linens and towels were clean but dingy with faded stains. -Both the mini fridge and A/C unit were in working condition, but some parts were broken (racks in the mini fridge and A/C unit vents) -Shower curtain too short and caused water to get on the floor. -laminate floors by the beds were strangely lumpy.

Reviewed by James Britton on 11/16/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Excellent

Lots of hot water, clean room and a great location. The staff were very polite.

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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