Skip to main content
Hotel

Best Western Hilliard Inn & Suites

3831 Park Mill Run Dr, Hilliard, OH, 43026

4.0AAA Reviews

HOTEL RATES STARTING FROM

$113

Taxes and fees will be calculated at checkout

Exclusive Benefits for AAA Members

Save 5% or more when booking AAA/CAA rates plus earn bonus points with the AAA/CAA Preferred™ Best Western Rewards Program

Not a AAA Member? JOIN NOW

Amenities

Wireless Internet AccessSwimming PoolHandicap Accessible
  • Type

    Hotel

  • Location

    3831 Park Mill Run Dr 43026

  • Pool

    heated indoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    limited exercise equipment

  • Guest Services

    valet and coin laundry

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Spacious guest units feature sofa sleepers, larger flat-panel TVs and luxury vinyl flooring. Multiple shopping outlets and restaurants are a short drive away. Smoke free premises. 60 units. 3 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/1/2023
Room Average
Staff Bad
Public Spaces Good
Cleanliness Excellent
Location Excellent

To begin with, The hotel was very clean and the breakfast options were Exceptional. On the other hand, the front desk staff was not welcoming / cordial. The reservation the hotel had on file was not what I requested or expected and we were given a handicap accessible room next to the pool, ice machine and elevator which proved to be extremely noisy. The pillows for our king room were half the size of standard pillows. The tv guide was non-existent making it difficult to relax with a program to watch after driving 12 hours. Plus, whatever was going on in the area above us it sounded like a construction zone. Upon check out, front desk clerk was curt and rude to the point of we were an inconvenience to him.

1
AAA Response
7/7/2023

Hello, feedback like yours is valued by other travelers. We appreciate you taking the time to share insights with us.

Reviewed by Maurice Humphrey on 4/8/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
4/11/2023

Thank you for your rating! Kind Regards, AAA Travel

Pagination
of1

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

THE VALUE OF TRIP CANVAS

Travel Like an Expert with AAA and Trip Canvas

Get Ideas from the Pros

As one of the largest travel agencies in North America, we have a wealth of recommendations to share! Browse our articles and videos for inspiration, or dive right in with preplanned AAA Road Trips, cruises and vacation tours.

Build and Research Your Options

Save and organize every aspect of your trip including cruises, hotels, activities, transportation and more. Book hotels confidently using our AAA Diamond Designations and verified reviews.

Book Everything in One Place

From cruises to day tours, buy all parts of your vacation in one transaction, or work with our nationwide network of AAA Travel Agents to secure the trip of your dreams!

BACK TO TOP