Best Western Executive Hotel of New Haven - West Haven
490 Saw Mill Rd, West Haven, CT, 06516
HOTEL RATES STARTING FROM
$122
Taxes and fees will be calculated at checkout
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Amenities
Type
Hotel
Location
490 Saw Mill Rd 06516
Pool
heated indoor
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes
Sports & Recreation
exercise room
Guest Services
coin laundry
AAA Diamond Program
Noteworthy by meeting the industry-leading standards of AAA inspections.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Diamond Inspector Notes
Rooms are spacious with comfortable beds that are triple-sheeted. Ask for a top-floor room to minimize the level of sound from the highway. Smoke free premises. 102 units. 7 stories, interior corridors. Accessibility (Call).
AAA Verified Reviews (7)
During checking in (7pm) the lobby smelled of gas. I said to the front desk lady I smell gas. She didn’t say anything. I arrived to my floor and the gas was strong in the hallway. One elevator somewhat worked. Later that evening we had to evacuate the hotel for a little over a hour. Once the gas leak was plugged we were allowed in. No apology to no one. The housekeeping staff were nice. My room was cleaned really good. The walls need painting. Will I visit this location again NO. THEY NEED TO ADD MUZZLE ALL DOGS BEFORE ENTERING HOTEL.
Hello, As a member service organization, your feedback is valuable. We are disappointed to hear about your stay. Please know your insights will help other members as they make hotel decisions on AAA.com. Best, Chuck
During my overnight stay I was awaken by doors slamming from outside my room. 1:20 AM to be exact and the smell of fumes! When I got up I noticed a SUV parked outside of my room and it was left running. Also, noticed the exhaust was directly in front of the air conditioner and cause it to mix with the fresh air outside being pulled into the room? At this point I shut off the air conditioner and went back to sleep. Other than this incident everything was good with my stay!
Great location. Clean room. Nice pool and breakfast. Had to move our room because the first one smelled like cigarettes.
Hi, We are happy to see you had a pleasant stay. Thank you for sharing insights regarding the location, room, and pool. Best, Chuck
Hello, Thank you for rating your stay. Best, Chuck
This hotel was very clean and the beds were very comfortable. Everything we needed was there in the room as well. My family and I stayed in a double queen bed room. No complaints.
Hello, We are glad to hear you had a pleasant experience! As a member service organization your feedback is valuable to us and we appreciate your sharing your review. Kind Regards, AAA Travel
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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