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HOTEL

Travelodge By Wyndham Raton

1600 Cedar St, Raton, NM, 87740

1.0AAA Reviews

HOTEL RATES STARTING FROM

$54

Taxes and fees will be calculated at checkout

AAA Verified Reviews (1)

1.0Reviews are provided by verified customers
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Reviewed by Trusted Customer on 7/26/2023
Room Bad
Staff Bad
Public Spaces Bad
Cleanliness Average
Location Average

I didn’t have high expectations but this place couldn’t even get that far. I booked this place because they said they a pool. There is a pool but no water. It looks like they emptied it for Covid 2 years ago & never refilled it. They also say they have a cold breakfast but the sign said sorry not today. What does it take to go to Safeway & buy some donuts. The tv signal quit about 4:30. We finally complained about 8 & were told they would fix it in 20 minutes. It wasn’t fixed. All the signage said to return keys to the office. No one was there. When the clerk finally appeared after ringing the bell repeatedly, she was annoyed. The other woman who was after was asking if they finally had towels. Apparently, there weren’t any when they checked in. Our room had two queen beds - made it wall to wall bed with not much room for luggage. It seemed clean but paint was peeling in the bathroom. I am surprised that Wyndham would want to put its name on this place. We were supposed to return this week. We cancelled.

1
AAA Response
7/27/2023

Hello. Thank you very much for taking time to supply feedback about your recent stay. We’re disappointed to hear about your negative experience. We’ll be sharing your feedback with the hotel partner so that they can learn from your experience.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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