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Hotel

SpringHill Suites by Marriott Phoenix Downtown

802 E Van Buren St, Phoenix, AZ, 85006

3.9AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    802 E Van Buren St 85006. Station: 12th St/Washington

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Pool

    heated outdoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    valet and coin laundry, airport transportation, area transportation-within 2 mi

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.7
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

A few blocks from the sports arenas, this property also offers easy access to the Children's Museum of Phoenix and several restaurants. The colorful guest rooms feature expanded seating areas. Smoke free premises. 121 units. 6 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (7)

3.9Reviews are provided by verified customers
POWERED BY
Reviewed by Gino Munoz on 3/13/2024
Room Poor
Staff Excellent
Public Spaces Good
Cleanliness Average
Location Good

The rooms had a very bad smell. I ask the staff the offered to bring some spray but made our stay a bit unpleasant.

Reviewed by Trusted Customer on 2/7/2024
Room Poor
Staff Good
Public Spaces Average
Cleanliness Average
Location Good

Our room was run-down and in desperate need of some tlc. Heavy stains in the carpet, broken desk chair, drawers were falling apart, and large areas of wallpaper peeling in the bathroom. We will not be staying again.

Reviewed by Selina Tam on 12/24/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Very nice hotel and in a good location. The room was spacious. Staff were friendly and helpful. Breakfast was included. Tea, coffee, and water was provided in the lobby which was a plus.

Reviewed by Trusted Customer on 12/15/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 5/8/2023
Room Good
Staff Good
Public Spaces Average
Cleanliness Good
Location Good

Hotel is getting a bit dated the elevators is a bit scary going up and down the rooms were spacious but the couch in the room had stains on in. The bathroom is a bit dated the bottom of the tub is soft on its way out.

1
AAA Response
5/8/2023

Hello, feedback like yours is valued by other travelers. We appreciate you taking the time to share insights with us.

Reviewed by Trusted Customer on 11/29/2022
Room Average
Staff Good
Public Spaces Average
Cleanliness Average
Location Average
Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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