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HOTEL

Shilo Inns Bend

3105 O B RILEY RD, BEND, OR, 97703

3.0AAA Reviews

HOTEL RATES STARTING FROM

$109

Taxes and fees will be calculated at checkout

AAA Verified Reviews (2)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/3/2024
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Excellent

Great central location to everything. Decent room, pretty spacious. Safe location. Supplies in room were sparce. 1 coffee cup, 2 coffee pods for 3 day stay, one set of towels per person for 3 days and 1 extra roll of toilet paper with barely any on current roll. We had to go get more from front desk. Staff was nice. Overall, a good experience and would stay there again. Side note: The lounge at the restaurant did not exist. It's just an Indian food restaurant, no bar but you can get drinks. Plenty of parking for guests.

Reviewed by Trusted Customer on 7/31/2023
Room Poor
Staff Average
Public Spaces Average
Cleanliness Poor
Location Good

The room was not ready upon arrival at 4pm. It took over an hour to get into our room. The carpet was dirty the curtains were torn. Hairdryer did not work and when I called the front desk they were not sure they could get me a new one. The front desk was nice but had difficulty locating our reservation.

1
AAA Response
7/31/2023

Hello, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. We appreciate you taking the time to share insights from your stay with us. Regards, David at AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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