Secrets Maroma Beach Riviera Cancun
Carr Federal 307 Chetumal-Cancun KM 306.5, Playa Del Carmen, QR, 77710
CHECK HOTEL RATES AND AVAILABILITY
Amenities
Type
Resort Hotel
Location
Oceanfront. Carr Federal 307 Chetumal-Cancun KM 306.5 77710
AAA Benefit
Members save up to 10% and earn World of Hyatt points when booking AAA/CAA rates!
Pool
heated outdoor
Parking
on-site and valet
Dining & Entertainment
7 restaurants, full bar, nightclub, entertainment
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes
Sports & Recreation
sauna, hot tub, steamroom, beach on-site, self-propelled boats, scuba diving, snorkeling, miniature golf, tennis, recreation programs, bicycles, lawn sports, trails, exercise room, spa
Guest Services
valet laundry, rental car service, luggage security pick-up, airport transportation, room service
Terms
age restrictions may apply, pet friendly (call for restrictions/fees.)
AAA Diamond Program
World-class luxury, amenities and indulgence for a once-in-a-lifetime experience.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Diamond Inspector Notes
If you are looking to be pampered in luxurious surroundings, then this oceanfront resort is for you. There are several room types to choose from including the preferred level with a balcony hot tub. The master suites offer the optimum comfort level, but my favorite is a ground floor swim-out unit. Catering to the upscale traveler, the resort offers a multitude of recreational activities and services. From a bicycle tour to cross fit training and weekly beach fiestas, there's something for everyone. Meets AAA guest room security requirements. Smoke free premises. 412 units. 3-4 stories, interior/exterior corridors.
AAA Verified Reviews (1)
Great hotel and staff but some of the food could be better. Dinners and breakfasts were great, and were the level of quality expected in 5-star resort, but lunch food was not up to par (and we tried many different lunch options). Hibachi was a bit low energy and a little hard to pay attention/get into it with 2 stations back-to-back. Service was amazing throughout. One other thing which is not appreciated is the automatic transfer to the person trying to sell us VIP services. We just wanted to get to our rooms after travelling and have some lunch. The guy himself was not bad though- no pressure and did not keep us long. So, it's more the policy of sending us off to him vs. the conversation itself that was off putting. Facilities were beautiful, but there were never any chairs open at the pool. Luckily, we had a swim up room, so it didn't bother us much. We were able to book a cabana one day and that was pricey but well worth it to actually be able to hang out at the pool one day. TBH, I was expecting more from Secrets' flagship 5-star resort. Not sure if I would return here. I felt the food and pool chair availability was much better at the Ziva Cancun (also owned by Hyatt).
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
Travel Like an Expert with AAA and Trip Canvas
Get Ideas from the Pros
As one of the largest travel agencies in North America, we have a wealth of recommendations to share! Browse our articles and videos for inspiration, or dive right in with preplanned AAA Road Trips, cruises and vacation tours.
Build and Research Your Options
Save and organize every aspect of your trip including cruises, hotels, activities, transportation and more. Book hotels confidently using our AAA Diamond Designations and verified reviews.
Book Everything in One Place
From cruises to day tours, buy all parts of your vacation in one transaction, or work with our nationwide network of AAA Travel Agents to secure the trip of your dreams!