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Hotel

Riverwalk Plaza Hotel & Suites

100 Villita St, San Antonio, TX, 78205

3.0AAA Reviews

HOTEL RATES STARTING FROM

$98

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolBusiness Center
  • Type

    Hotel

  • Location

    Next to Bexar County Courthouse and Main Plaza. 100 Villita St 78205

  • Pool

    heated outdoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes. Some: microwaves

  • Guest Services

    valet laundry

  • Terms

    check-in 4 pm

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.6
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.7
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Located in the heart of downtown, this property recently completed total renovations. Visit the social area with oversize chess, backgammon and scrabble games. Unique corner rooms offer larger space. Guests love the pool, which has a large surrounding deck and plenty of lounge chairs. Smoke free premises. 129 units. 6 stories, interior/exterior corridors.

AAA Verified Reviews (4)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Danny Padilla on 11/2/2023
Room Good
Staff Good
Public Spaces Average
Cleanliness Good
Location Excellent
Reviewed by Trusted Customer on 4/3/2023
Room Poor
Staff Good
Public Spaces Average
Cleanliness Average
Location Poor

We were very disappointed in the hotel. The hotel staff were very nice especially the porters for the valet. The room was on the same floor as the pool and it was right outside our room. We couldn’t open our shade because people would be looking right in our room so we felt like we were in a cave. The room was worn and dated. We requested extra towels twice and never got them. Not like it was portrayed on the website. I am not sure why AAA would give this hotel such a good rating. Also the area around the hotel was not good and we did not feel safe walking around at night. Very disappointed.

1
AAA Response
4/4/2023

Hello. Thank you very much for taking the time to leave a review about your recent stay. We’re sorry that your experience did not match your expectations. Your feedback will help other travelers as they make informed booking decisions.

Reviewed by Trusted Customer on 4/3/2023
Room Average
Staff Average
Public Spaces Average
Cleanliness Average
Location Good
Reviewed by Trusted Customer on 9/23/2022

The customer service was good. The hotel is old and the upgrades are a little sloppy. It’s in a safe area. For the price…you could pay a couple hundred more and get nicer accommodations. Parking is expensive at $35 per night.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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