Skip to main content
HOTEL

Ocean Pointe Suites Key Largo

500 Burton Drive, Key Largo, FL, 33070

3.5AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

AAA Verified Reviews (2)

3.5Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/3/2023
Room Poor
Staff Average
Public Spaces Poor
Cleanliness Average
Location Good

Not a good first impression. First unit they put us in was not what I had booked, I had confirmation for 2 single beds and one king, not what I was given. Staff was unable to help until next night. The unit I was in was shabby, sink faucet falling apart, not clean. At least linens were clean. Next night I was finally able to get into unit I booked for. It was better maintained but still not too clean. We paid for resort fee, but beach was littered with trash and cigarettes the two times we visited, the pool was better but they allow people to eat food in the pool so that was offputting. The cafe advertised was closed. So we basically only used the facility to sleep. Wouldn't recommend, not worth the money.

1
AAA Response
7/5/2023

Hello, As a member service organization, your feedback is valuable. We are disappointed to hear about your stay. We appreciate you taking the time to share insights. Regards, Chuck

Reviewed by Linda Snyder on 4/24/2023
Room Excellent
Staff Good
Public Spaces Good
Cleanliness Excellent
Location Excellent
1
AAA Response
4/24/2023

Hello Linda As a member service organization, your feedback is incredibly valuable. Based on your rating, we're happy to see you had a pleasant stay. We appreciate you taking the time to share your insights with us. Thank you!

Pagination
of1

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

THE VALUE OF TRIP CANVAS

Travel Like an Expert with AAA and Trip Canvas

Get Ideas from the Pros

As one of the largest travel agencies in North America, we have a wealth of recommendations to share! Browse our articles and videos for inspiration, or dive right in with preplanned AAA Road Trips, cruises and vacation tours.

Build and Research Your Options

Save and organize every aspect of your trip including cruises, hotels, activities, transportation and more. Book hotels confidently using our AAA Diamond Designations and verified reviews.

Book Everything in One Place

From cruises to day tours, buy all parts of your vacation in one transaction, or work with our nationwide network of AAA Travel Agents to secure the trip of your dreams!

BACK TO TOP