Skip to main content
Hotel

Hyatt Place Boston/Braintree

50 Forbes Rd, Braintree, MA, 02184

3.8AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$197

Taxes and fees will be calculated at checkout

Exclusive Benefits for AAA Members

Members save up to 10% and earn World of Hyatt points when booking AAA/CAA rates! Members also receive free breakfast at Hyatt Place/Hyatt House with their World of Hyatt membership!

Not a AAA Member? JOIN NOW

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    50 Forbes Rd 02184

  • AAA Benefit

    Members save up to 10% and earn World of Hyatt points when booking AAA/CAA rates! Members also receive free breakfast at Hyatt Place/Hyatt House with their World of Hyatt membership!

  • Pool

    heated indoor

  • Dining & Entertainment

    nearby, full bar

  • Room Amenities

    refrigerators, coffeemakers, pay movies, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    valet laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.5
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This hotel features a trendy lobby area with a 24-hour complimentary coffee station. Many of the well-appointed guest rooms offer sofa sleepers. It is also close to shopping at the South Shore Mall. Smoke free premises. 204 units. 6 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (5)

3.8Reviews are provided by verified customers
POWERED BY
Reviewed by Thomas Coogan on 8/18/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Good

comfortable bed and very clean. breakfast was delicous

Reviewed by Trusted Customer on 10/31/2023
Room Average
Staff Good
Public Spaces Good
Cleanliness Good
Location Average

Door could be pushed open in Rm 117 even when the door handle wouldn’t unlock the door. The bathroom doors are hard to close.

1
AAA Response
11/20/2023

We appreciate you taking the time to share your experience and will send a follow-up email via your contact email regarding the door issue.

Reviewed by Trusted Customer on 9/25/2023
Room Poor
Staff Poor
Public Spaces Average
Cleanliness Poor
Location Average

The young lady that checked us in was delightful! Sadly I don’t recall her name. She definitely deserves recognition due to the excellent manner she manages her position at the front desk. She is absolutely the person you should have representing your hotel! The rest of the staff were average to say the least. Upon arrival to our room, I went to fill the ice bucket but found the machine leaking water and not producing ice. I went to another floor for ice and reported the problem to front desk. This problem was still not corrected when we checked out. The toilet developed a problem and threatened to overflow. Since we were ready for bed I called the desk. After a multitude of rings there was no answer. I went down ,in person, in my robe and pajamas to report this . The young man was talking on the phone with what sounded like a personal call. Was this why the phone wasn’t answered? I was told nothing could be done at this time . He did offer us a different room. It was approximately 11:30pm. I retrieved a luggage rack and my friend and I repacked our belongings and moved over a few rooms. Upon entering our room I noticed the small utility sink had a dried washcloth around the faucet. It was now after 12:30.AM. We didn’t bother to report this at that time. This gave me pause concerning the cleanliness of the rest of the room. But, We wanted rest and were spent for the day! We were unable to shut down and sleep quickly after the nights events. We also needed to be awake early. Needless to say we were tired from a day of travel and were looking forward to a good nights sleep. We consequently went into day two tired and frustrated.The prior nights experience served to put a damper on day two also. The refrigerator did not cool well and I needed to keep my insulin cool. Also no microwave in either room. I suggest at least one microwave per floor rather than have to go down to the lobby to heat something. The overhead light in the shower kept flickering while I used it. This was very unsettling! I will add that I privately spoke with the manager at checkout and he did adjust our bill by $100. Overall the experience was not of the quality we expected, actually anything but. Would Corporate have had the same experience ? Had it not been for the manager and the sweet girl at the front desk I would not recommend this facility to anyone. I hope our experience was an isolated situation and these issues will be addressed and corrected.

3
Trusted Customer
9/25/2023

Trusted Customer
9/25/2023

AAA Response
9/25/2023

Hello, we are disappointed to hear your stay was unsatisfactory. As a valued member, your feedback is important to us and we will share this information with hotel management. We thank you for your review. Kind Regards, AAA Travel

Reviewed by Caroline on 8/5/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Very clean and Close to Gillette Stadium. Good restaurants and mall in walking distance. Pool under construction. Breakfast was delicious and staff was very attentive. Will definitely come again.

1
AAA Response
8/5/2023

Hi Caroline, Thank you for sharing images of the room. We are happy to see you had a 5-star stay! Best, Chuck

Reviewed by Trusted Customer on 12/19/2022
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent

Hotel did not have a restaurant or vending machines as listed on Hyatt's Website. The reason I chose this property was because they were shown as available. Hyatt should update the amenities listed on their Websie to accurately depict amenities. If I knew this, in advance, I would have selected another hotel.

1
AAA Response
12/29/2022

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us and educating members about the amenities at the hotel. Your feedback will help us evaluate our partners to ensure the information is accurate and up to date. Regards, Chuck

Pagination
of1

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

THE VALUE OF TRIP CANVAS

Travel Like an Expert with AAA and Trip Canvas

Get Ideas from the Pros

As one of the largest travel agencies in North America, we have a wealth of recommendations to share! Browse our articles and videos for inspiration, or dive right in with preplanned AAA Road Trips, cruises and vacation tours.

Build and Research Your Options

Save and organize every aspect of your trip including cruises, hotels, activities, transportation and more. Book hotels confidently using our AAA Diamond Designations and verified reviews.

Book Everything in One Place

From cruises to day tours, buy all parts of your vacation in one transaction, or work with our nationwide network of AAA Travel Agents to secure the trip of your dreams!

BACK TO TOP