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Hotel

Hilton Garden Inn Austin North

12400 N IH-35, Bldg C, Austin, TX, 78753

1.0AAA Reviews
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HOTEL RATES STARTING FROM

$84

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    12400 N IH-35, Bldg C 78753

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    outdoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.1
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.2
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Enjoy modern rooms with homelike comforts such as a large closet, dry bar and upscale coffee maker. Ask for a room upgrade if you prefer more space. Some have separate living and sleeping areas. Smoke free premises. 117 units. 5 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

1.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 1/15/2024
Room Poor
Staff Average
Public Spaces Average
Cleanliness Poor
Location Average

Very disappointed. My spouse and I got no sleep the first night due to some minors who kept running up and down the halls beating on doors. Then they started playing sing dong ditch. We waited and waited and finally had to complain at 3:00am because they wouldn't stop. The guy at the front desk said he would go speak to them immediately and he said he had upgraded our breakfast. Then the next morning these boys were still beating on doors yelling and being horridly obnoxious. We then spoke with a manager who stated they would be comping our stay. Well yet again nothing was done. Oh and guess what? I was never refunded and I was CHARGED for the "free upgraded breakfast". Pretty upsetting

Reviewed by Trusted Customer on 12/17/2023
Room Bad
Staff Poor
Public Spaces Poor
Cleanliness Bad
Location Average

This hotel does not stand up to the Hilton name. The room was Very dated & dirty. Lighting was purposely dim, unable to see all of the disgusting filth until the following day when we had some natural outdoor lighting. My granddaughter had bumps on her body after staying with us in the room. Bedding was stained & had obviously been shredded by someone’s pet, there was pet hairs throughout the room. Bathroom had rusted fixtures, toilet was stained yellow, shower curtain was short allowing water to spill over onto the floor. I complained to the hotel manager he advised he was new couldn’t help me at all besides taking the complaint. We were booked for 5 nights, however we checked out a day after arriving when I was able to find another hotel.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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