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Hotel

Hilton Des Moines Downtown

435 Park St, Des Moines, IA, 50309

3.0AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$134

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    Connected to the Iowa Events Center. 435 Park St 50309

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes. Some: microwaves

  • Sports & Recreation

    exercise room

  • Guest Services

    valet laundry, airport transportation, room service, area transportation-within 2 mi

  • Terms

    off-site registration

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.6
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This wonderful hotel in downtown Des Moines features a beautiful design throughout all areas with unique custom artwork. Rooms offer 50-inch flat-panel TVs and high thread count bedding. Smoke free premises. 330 units, some two bedrooms. 8 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (1)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 11/10/2022
Room Excellent
Staff Good
Public Spaces Average
Cleanliness Good
Location Excellent

I booked months in advance for a room with two beds. We later learned that we would need a third bed. I called in to ask if that would be possible. The person on the phone said absolutely and marked my reservation accordingly. When we got there, I was advised: 1 - they had overbooked 2 - they couldn’t accommodate my request for a room with two beds 3 - even if they could, they would not be able to bring in a roll away due to Fire Marshall restrictions. After a long and painful discussion, they did get us a room that accommodated our needs, but would have to move to a different room part way through our stay because it had been reserved by others for later. 4 or 5 stars would have been to provide what we had reserved and requested without having to assert ourselves AND without having to switch rooms part way through. It was a hassle and took away from our experience. If they couldn’t accommodate us, then tell us that upfront, not when we arrive and don’t have much flexibility.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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