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Hotel

Hampton Inn Springfield

620 22nd Ave E, Springfield, TN, 37172

4.7AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap Accessible
  • Type

    Hotel

  • Location

    620 22nd Ave E 37172

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    outdoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    complimentary laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.8
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This clean, renovated property has everything to make your stay comfortable, including complimentary laundry. The guest rooms offer large desks that have multiple plug-ins available. Smoke free premises. 59 units. 3 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

4.7Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/17/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Staff courteous and helpful. Room nice and clean.

1
AAA Response
7/20/2023

Hello, as a member service organization your feedback is valuable. We are happy to see you had a 5-star stay. We appreciate you taking the time to share insights from your stay with us.

Reviewed by Trusted Customer on 4/15/2023

Never stayed there. Had a verbal committmet to the Hampton at Pleasant View not Springfield. Fortunately the Hampton Pleasant View had room. Also canceled the reservation at Springfield. Major error by Emily. She needs additional training. Called her and left message to call me back. She never did. VERY poor customer service.

1
AAA Response
4/17/2023

Hello, Thank you very much for this important feedback. Please accept our sincerest apologies for the lack of response from our advisor about your hotel reservation, a member of our team will be reaching out to you shortly. We take customer service training very seriously at AAA, and will commit to assisting with additional skills to provide better service in the future. We would love to have the opportunity to help you with future travel reservations, and recommend requesting our Sales Manager, Renata Faeth. Thank you for taking the time to share your feedback.

Reviewed by Trusted Customer on 3/28/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Very friendly staff. Immaculate room. Yummy breakfast. I forgot to pack toothpaste. I went to the front desk and the clerk gave me some for free. Stayed two nights. Highly recommend!

1
AAA Response
3/28/2023

Hello, we’re grateful that you took the time to share your feedback. We’re happy to see that you had a 5-star stay at Hampton Inn by Hilton Springfield. Sharing your experience will make choosing this hotel easier for other travelers.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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