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Hotel

DoubleTree by Hilton Hotel South Bend

123 N St. Joseph St, South Bend, IN, 46601

3.7AAA Reviews
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HOTEL RATES STARTING FROM

$209

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    123 N St. Joseph St 46601

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet, safes

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    valet laundry, airport transportation, area transportation-within 5 mi

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.6
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

A bright, glass atrium is located centrally within the building. The attractive and spacious public areas include a restaurant featuring upscale American cuisine and a full-service coffee outlet. Guest rooms are outfitted with enhanced custom beds, ergonomic desk chairs and indulgent bath products. Smoke free premises. 291 units. 9 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

3.7Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 6/26/2023
Room Average
Staff Good
Public Spaces Poor
Cleanliness Average
Location Average

The good news is this hotel is about to get a make-over according to management. It needs more staff in the restaurant, way better signage inside and from the street and the interior is pretty scuffed up. We were solicited in the parking lot and the nearest door was locked. All these issues are due to be addressed soon, they tell us.

1
AAA Response
6/28/2023

Hello, As a member service organization, your feedback is valuable. Please know your insights will help other members as they make hotel decisions on AAA.com. Best, Chuck

Reviewed by John Shapanus on 2/1/2023
Room Average
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Excellent

This hotel is in a great location, with wonderful views of the city/river. The check in/parking process was simple and fast. A few areas for improvement: 1. The toilet in our room had an issues with "running". 2. The shower in our room made a load screeching noise when in use. 3. There were a couple homeless folks hanging by the hotel elevators who aggressively approached me for money.

Reviewed by Trusted Customer on 1/6/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
1/12/2023

Thank you for your 5-star review!

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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