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Hotel

DoubleTree by Hilton Hot Springs

4813 Central Ave, Hot Springs, AR, 71913

3.3AAA Reviews
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HOTEL RATES STARTING FROM

$123

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    Waterfront. 4813 Central Ave 71913

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    outdoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet, safes

  • Sports & Recreation

    boat dock, exercise room

  • Guest Services

    complimentary laundry, room service

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.7
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.4
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.8
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

From the upper floors on the east side of the building, step out onto your balcony to take in views of Lake Hamilton. All of the guest rooms with king beds feature a walk-in shower. Don't worry if your room doesn't have a view; you can just head to the outdoor pool, which is situated next to the lake. The boat ramp makes this the ideal hotel for guests planning to rent or bring a boat. Smoke free premises. 142 units. 7 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

3.3Reviews are provided by verified customers
POWERED BY
Reviewed by Doris Heald on 10/18/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Average

When we got there and checked in, they didn't give us the room we needed. My husband can't step into a bathtub, we requested a walk-in shower. We got a room with a tub, then when they finally got the room fixed, the key card they gave us had to be reactivated everyday of our stay. Also the ice machine on our floor was out of order. We had to go up to the next floor for ice. When trying to get back to our floor, the elevator wouldn't let us off at our floor, we either had to go all the way to the first floor or the fourth floor. Our key card wasn't working in the elevators.

1
AAA Response
10/20/2023

Hello, As a valued member, your feedback is important to us. We are sorry to hear about the issues at the Hotel. We appreciate your sharing your experience with us. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 12/6/2022
Room Average
Staff Average
Public Spaces Average
Cleanliness Good
Location Average

They were doing construction on the floor above us so there was construction noise for the duration of our stay. In the future I suggest that when there is a construction project that the rooms below remain empty and guests are located away from the construction noise.

Reviewed by Trusted Customer on 9/29/2022
Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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