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Hotel

Courtyard by Marriott Tampa Downtown

102 E Cass St, Tampa, FL, 33602

3.5AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    102 E Cass St 33602. Station: Whiting

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Eco Certification

    The Florida Green Lodging Program recognizes environmentally conscientious lodging facilities across the state

  • Pool

    heated outdoor

  • Parking

    valet only

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry, boarding pass kiosk

  • Terms

    check-in 4 pm

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.1
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Rooms at this hotel are relatively spacious, all offering 55” flat screen TVs with streaming options and large work/dining tables. The outdoor patio includes a fire pit, BBQ grill and a sports court. Restaurants, the convention center, the aquarium and the arena are all a short walk away. Smoke free premises. 141 units. 6 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (4)

3.5Reviews are provided by verified customers
POWERED BY
Reviewed by Sharon Miller on 5/14/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

The check in process was smooth with fresh cold water. The assigned room was clean and fresh upon arrival. I spoke to several of the cleaning staff and all were approachable and willing to serve. The front desk crew was also warm and friendly when asked for assistance. As mentioned the fresh cold water was a hit for me. Please keep this maintained especially with the heat outside.

Reviewed by Judy Horgan on 11/2/2023
Room Bad
Staff Poor
Public Spaces Good
Cleanliness Bad

The evening staff was nice and friendly. When I got out of the shower in the morning, I noticed a disgusting poop stain on the bottom of the toilet/floor. It was gross. As I tried to check out (The clerk was busy in the back room and did not have the time to talk to me) I tried to tell the clerk about it. She was extremely rude.

1
AAA Response
11/2/2023

Hello, as a member service organization your feedback is very valuable to us. We are disappointed to hear that your stay was unsatisfactory and will forward this information to the hotel. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 7/5/2023
Room Average
Staff Good
Public Spaces Average
Cleanliness Average
Location Excellent

The ac in the room wasn’t cooling and we didn’t notice until we got back to the room around 7pm. We only stayed one night (in late June 2023) didn’t want to wake my 2 year old. Perfect location in downtown, close to river walk, museums etc.

1
AAA Response
7/7/2023

Hello, feedback like yours is valued by other travelers. We appreciate you taking the time to share insights with us.

Reviewed by Anne Cummings on 1/31/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
2/10/2023

Hello Anne, We are happy to see you had a 5-star review. Regards, Chuck

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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