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Hotel

Country Inn & Suites by Radisson

877 Edelweiss Strasse, Helen, GA, 30545

2.9AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$271

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    877 Edelweiss Strasse 30545. (PO Box 1058)

  • AAA Benefit

    Members save 10% or more and earn Choice Privileges points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    limited exercise equipment

  • Guest Services

    coin laundry

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

You can walk to Helen's attractions, shopping and restaurants from this centrally located economy hotel. Rooms are spacious and some rooms have stone fireplaces. Smoke free premises. 62 units. 3 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (8)

2.9Reviews are provided by verified customers
POWERED BY
Reviewed by Lisa Kinsler on 3/19/2024

Run down and could really use some updates.

Reviewed by Trusted Customer on 2/21/2024
Room Poor
Staff Poor
Public Spaces Average
Cleanliness Poor
Location Excellent

Dirty hallway carpets especially in stairwells. In need of paint and trim repairs, broken door to outside and our room. Non-working TV in our room which couldn’t be fixed nor could we change rooms. No hot tub although they advertise there is one. Apathetic staff. No hotel credit due to unsatisfactory accommodations because we booked through AAA, essentially passing the buck. Only positive was the location so because of that they get away with a lot it seems. Would not recommend.

Reviewed by Quintin Vance on 11/21/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Good

Very Friendly and kind employees!

1
AAA Response
11/28/2023

Hello, As a member service organization your feedback is valuable to us. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 4/14/2023
Room Average
Staff Poor
Public Spaces Poor
Cleanliness Good
Location Average
Reviewed by Latarya Ortega on 3/31/2023
Room Excellent
Staff Good
Public Spaces Good
Cleanliness Good
Location Good
Reviewed by Trusted Customer on 10/16/2022
Room Average
Staff Poor
Public Spaces Good
Cleanliness Poor
Location Excellent

It was not clean and needs upgrading. Breakfast wasn’t good. Customer service was not up to par.

1
AAA Response
10/17/2022

Hello, Thank you very much for taking the time to leave a review about your recent stay at Country Inn & Suites by Radisson Helen. We hate to hear that your experience did not match your expectations. Your feedback will help other travelers as they make informed booking decisions.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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