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HOTEL

Condado Ocean Club

1045 Ashford Avenue, San Juan, PR, 00907

1.0AAA Reviews

HOTEL RATES STARTING FROM

$373

Taxes and fees will be calculated at checkout

AAA Verified Reviews (1)

1.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 9/29/2022
Room Bad
Staff Excellent
Public Spaces Average
Cleanliness Average
Location Excellent

The room was musty smelling. It was so humid in the room the floor was wet. The bedding felt moist. The A/C was dripping water on the floor. I stayed at this hotel in 2019 when it was under different owners and it was beautiful. Total opposite experience this time. We checked out after 1 night and checked into the Condado Vanderbuilt Hotel next door. It was heavenly.

1
AAA Response
9/29/2022

Hello, As a member service organization your feedback is very valuable to us. We are disappointed to hear that your stay was unsatisfactory. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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