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Hotel

Comfort Inn St. Louis - Westport

12031 Lackland Rd, Maryland Heights, MO, 63146

2.6AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$92

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    12031 Lackland Rd 63146

  • AAA Benefit

    Members save 10% or more and earn Choice Privileges points when booking AAA/CAA rates!

  • Pool

    outdoor

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM3.1
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.5
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.8
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Spacious rooms feature a desk and easy chair in king rooms, and a task table with two chairs in rooms with two queen beds. Complimentary hot breakfast is served daily. During warmer months, enjoy the spacious outdoor pool area. Smoke free premises. 170 units. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (5)

2.6Reviews are provided by verified customers
POWERED BY
Reviewed by Linda Jessie on 9/25/2023
Room Average
Staff Bad
Public Spaces Bad
Cleanliness Bad
Location Bad

famoldut in bathroom constant ran mold on soap dish and hand rail in bathtub no telephone book or pamplet for restaurants to call for delivery or to locate a place to eat. tv and remote did not work had to have someone exchange f rom another room our room number 319

1
AAA Response
9/27/2023

Hello, We are disappointed to hear your stay was unsatisfactory. As a valued member, your feedback is important to us. We thank you for your review. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 6/28/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good
Reviewed by Trusted Customer on 6/14/2023
Room Poor
Staff Good
Public Spaces Average
Cleanliness Average
Location Average

BEWARE: Doggy hotel does not care where dogs are placed. Guests can put a dog in a room and go out for the evening and could be right next ro you barking away! The property is really pretty beat in common areas and in the room - particularly the bathroom. Will not stay here ever again. Avoid!

1
AAA Response
6/16/2023

Hello. Thank you very much for taking the time to leave a review about your recent stay. We’re sorry that your experience did not match your expectations. Your feedback will help other travelers as they make informed booking decisions.

Reviewed by Trusted Customer on 3/12/2023
Room Average
Staff Poor
Public Spaces Average
Cleanliness Average
Location Average

The hotel was clean, but they had notices posted everywhere saying the quests had to remove their own linens and trash and have them put out in the hall by 8 am. Guests shouldn't have to do the work of the staff. I won't stay at this hotel again.

1
AAA Response
3/15/2023

Hello, Thank you for your review. We are disappointed to hear this property required guests to strip their own linens. As a valued member, your feedback is important and we appreciate your sharing your experience with us. Kind Regards, AAA Travel

Reviewed by Arthur Penny on 12/26/2022
Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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