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HOTEL

Clarion Pointe Near Erie Casino

7415 Schultz Road, Erie, PA, 16509

2.3AAA Reviews

HOTEL RATES STARTING FROM

$71

Taxes and fees will be calculated at checkout

AAA Verified Reviews (3)

2.3Reviews are provided by verified customers
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Reviewed by Trusted Customer on 9/9/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Nice facality and room. Bathroom could use an update.

Reviewed by Trusted Customer on 7/11/2023
Room Poor
Staff Good
Public Spaces Poor
Cleanliness Average
Location Good

Cheap bed on a metal frame, walls were so thin we could hear “ everything “ in the room next door, phone in room was dirty and did not work, furniture was ugly and lamp did not work, tv took 15 minutes to start up, towels were rough and small.

1
AAA Response
7/11/2023

Hello, As a member service organization, your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. We appreciate you taking the time to share insights from your stay with us regarding your room. Regards, Chuck

Reviewed by Trusted Customer on 10/26/2022
Room Average
Staff Poor
Public Spaces Poor
Cleanliness Average
Location Average

Staff never mentioned ongoing renovations and that breakfast was not being served as a result. The hotel never blocked outside of front entrance or mentioned over phone you have to use back door. Booked room indicating adult and child; had to again request linens and pillow for second bed. Overall hotel safe and warm place to sleep for one night. Staff is the primary problem. They just didn’t seem to be concerned about guests.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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